[Hiring] Manager, Email & SMS @Tanger Inc.

Role Description

In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Manager, Email & SMS. This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.

The Manager, Email and SMS is responsible for the end-to-end execution, programming, and optimization of Tanger’s email and SMS channels. This role owns the ongoing management of email and SMS programs including:

• Campaign builds
• Automations
• Lifecycle journeys
• Audience segmentation
• Dynamic content within the Email Service Provider (ESP) and SMS platform

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field
• 3-5 years of related experience in email and/or SMS marketing, lifecycle marketing, or digital channel management
• Hands-on experience with enterprise-level ESPs and SMS platforms (e.g., Campaigner, Salesforce, Braze, Iterable, Klaviyo, Cordial, Vibes, etc.)
• Demonstrated experience with segmentation, automations, testing, and performance optimization

Requirements

• Strong ownership mindset with the ability to operate independently
• Deep knowledge of email and SMS best practices, lifecycle marketing, and compliance requirements
• Excellent analytical, problem-solving, and decision-making skills
• Proven ability to balance strategic thinking with hands-on execution
• Exceptional attention to detail and quality standards
• Strong written and verbal communication skills
• Ability to manage multiple workstreams in a fast-paced environment
• Adhere to Tanger’s Values: Integrity, Innovation, and Inclusion
• This position requires up to 5% travel. Must be able to travel via commercial airlines.

Benefits

• Competitive salary
• Generous Suite of Medical, Dental, and Vision Benefits
• 401(k) match
• Paid PTO and Holidays
• Paid Volunteer Hours
• Team Member Paid Leave Programs
• Tuition Reimbursement
• Wellness Incentives
• Group Life and Disability Insurance
• Voluntary Benefits
• Team Member Discounts
• And more…

Company Description

Tanger values diverse perspectives, backgrounds, and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach, which includes policy development, training, goals, and targets, is aimed at fostering a fair, inclusive, collaborative, and innovative culture.

Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need.