[Hiring] Lead, Competitive Intelligence @Cogeco

Role Description

The Competitive Intelligence Lead - US Market is responsible for driving actionable competitive intelligence across the U.S. telecommunications landscape (broadband, fiber networks, Fixed Wireless Access/FWA, video, and mobile). Reporting to the Director of Customer and Market Insights, this role proactively monitors, analyzes, and synthesizes competitor strategies, quarterly earnings reports, promotional offers, network expansion tactics, and product developments.

Serving as a key strategic advisor to executive leadership, marketing, product, and sales teams, the CI Lead evaluates the strategic context behind competitor moves to deliver high-impact insights and actionable recommendations that defend market share and drive strategic growth.

Primary Responsibilities

• Track, analyze, and contextualize U.S. competitor activities including earnings reports, network deployments (fiber overbuilds, FWA expansions), offer structures, pricing, and strategic promotional tactics.
• Deliver monthly and quarterly competitive benchmarking reports, executive decks, and ad-hoc intelligence briefings for senior leadership.
• Partner regularly with Marketing, Product, Sales, and Customer Experience teams to translate competitive insights into actionable commercial strategies and product positioning.
• Build, automate, and maintain a centralized Competitive Intelligence repository and insight tools for enterprise-wide access.
• Routinely develop new solutions leveraging AI that improve speed-to-insight.
• Monitor market trends, earnings calls, regional competitor topographies, and emerging technologies to provide strategic context, evaluating key competitor moves to identify market threats and growth opportunities.
• Provide competitive support for key commercial initiatives, product launches, and regional expansion projects.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Economics, Data Analytics, Telecommunications, or a related discipline.
• Master’s degree or MBA preferred.

Requirements

• 5–7+ years of experience in competitive intelligence, strategic market analysis, ideally within the Telecommunications, Broadband, or Cable industries.
• Solid understanding of the U.S. telecom market landscape, competitor offers, pricing models, and network technologies (Fiber, FWA, HFC).
• Proven track record of delivering executive-level presentations and translating data into strategic business recommendations.
• Experience building automated workflows with AI.

Benefits

• For candidates whose primary place of work will be in Massachusetts, the expected salary range for this specific position is $85,600 – $128,400.
• For candidates whose primary place of work will be in Maryland, the expected salary range for this specific position is $85,600 – $128,400.
• For candidates whose primary place of work will be in Maine, the expected salary range for this specific position is $77,800 – $116,800.
• For candidates whose primary place of work will be in Virginia, the expected salary range for this specific position is $77,800 – $116,800.
• For candidates whose primary place of work will be in Cleveland, OH, the expected salary range for this specific position is $85,600 – $128,400.