[Hiring] Senior Manager, Intelligence & Advocacy @Airbnb

Role Description

As the Senior Manager, Intelligence & Advocacy, you'll lead two teams: the Fraud Intelligence (FRINT) team and the Global Trust Advocacy (GTA) team. You'll sit on the FSD leadership team and report directly to the Director of Fraud and Safety Investigations.

• Proactive intelligence: Lead a team that identifies and disrupts novel fraud threats before they scale, turning raw signals into platform defenses faster than bad actors can adapt.
• Regional compliance and advocacy: Understand regional legal requirements, local compliance, and cultural nuances across FSO queues, ensuring enforcement is locally appropriate and globally consistent.
• Global-to-local translation: Ensure that every global playbook, product launch, and policy built lands cleanly in local markets, without creating compliance risk or impacting local user experience.

Qualifications

• 12+ years of experience in trust and safety, fraud intelligence, risk operations, or a related field.
• 5+ years managing teams, including experience managing managers.
• Demonstrated experience in fraud intelligence, risk strategy, or threat analysis.
• Deep understanding of regional and international trust and safety dynamics.
• Strong cross-functional influence skills.
• Analytical depth.
• Clear, direct communicator.
• Experience operating in a global, distributed team environment.
• Familiarity with fraud detection tooling, rules engines, or intelligence platforms is a strong plus.

Requirements

• Manage the Fraud Intelligence manager and three Global Trust Advocacy regional leads (APAC, EMEA, LATAM).
• Set the strategy and operating rhythm for how Intelligence & Advocacy delivers against I&I's roadmap and FSD's organizational priorities.
• Build and deepen strategic relationships with regional GMs, Country Managers, and local leadership across every market.
• Own the strategic direction of FRINT.
• Oversee the team's intelligence cycle.
• Partner with Trust Engineering, Data Science, and Product to translate intelligence findings into automated detection rules.
• Ensure global playbooks built by GM and platform teams translate well to local execution.
• Lead structured stakeholder engagement with Country Managers, regional business leads, Legal, Public Policy, and Supply teams.
• Translate regional risk signals into standardized intelligence briefs.
• Build strong relationships with Product, Engineering, Data Science, Legal, Public Policy, and regional business teams.
• Act as a thought partner to peers on the FSD leadership team.

Benefits

• Base pay range: $175,000 — $220,000 USD.
• Role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Company Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

• Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
• Fraud & Safety Delivery (FSD) is at the heart of keeping Airbnb safe for the millions of hosts and guests who trust our platform every day.
• The Intelligence & Advocacy team is FSD’s proactive intelligence and regional advocacy function.