[Hiring] eCommerce Performance Specialist @RevolutionParts

Role Description

RevolutionParts is looking for an eCommerce Performance Specialist to join our Professional Services consulting team. As an eCommerce Performance Specialist on the RevolutionParts platform, your role is to help automotive dealerships and parts sellers maximize their online sales based on your personal experience. You’ll act as a trusted advisor—analyzing store performance, optimizing listings, improving pricing strategies, and recommending digital marketing initiatives. The goal is to turn data into actionable strategies that drive revenue growth, better customer experiences, and stronger online visibility.

Think of yourself as the bridge between our platform’s technology and the dealership’s success, helping them unlock the full potential of their ecommerce channel and their ability to scale quickly.

• This is a remote role that requires some travel.
• The position pays a base salary plus an annual bonus.

Please be sure to read the requirements for this position. This role fulfills a very specific need for our company, so if you do not meet the first four requirements for the role, you cannot be considered. Thank you!

Qualifications

• 5+ years of eCommerce Sales experience
• Experience working in an auto parts department or in the automobile industry is required
• Experience working with auto dealerships
• Experience with the RevolutionParts platform as a user
• Experience managing several accounts at once
• Excellent communicator – responsible for explaining complex topics in simplified terms to clients
• Listening Skills – ability to hear what clients are saying to think through how to help them succeed
• Strong copywriting and grammar skills
• Attention to detail
• Quick follow-up and response time to client emails, meetings, and internal communications
• Proficient at updating records & notes of work completed
• Ability to work in a fast-paced environment
• A born leader who can spearhead projects
• Self-starter who is motivated and eager to take on a challenge

Requirements

• Using AI tools responsibly to accelerate research, analysis, documentation, and problem-solving
• Exercising strong judgment around data privacy, accuracy, and ethical use
• Continuously learning and adapting as AI capabilities evolve
• Proven examples of using AI to improve outcomes in prior roles is expected

Benefits

• Directly influence customer satisfaction and contribute to the growth and improvement of our processes
• Be part of a company that is revolutionizing the parts e-commerce business
• Advancing to the Manager of Technical Support role opens several pathways for further career development
• Constantly work with other teams such as Product, Implementation, Customer Success, and Marketing
• Comprehensive employment package including competitive compensation, career development, benefits, 401K match, parental leave, and many more valuable perks