[Hiring] E-Commerce Specialist @Skyrocket Studios

Role Description

The E-Commerce Specialist is responsible for driving the performance, optimization, and continuous growth of Skyrocket’s e-commerce operations across owned and marketplace channels.

• Develop and execute e-commerce strategies that improve sales, conversion, customer acquisition, and retention.
• Monitor e-commerce performance and translate data into actionable recommendations.
• Identify opportunities across the customer journey to improve conversion and overall shopping experience.
• Manage and maintain e-commerce stores across Shopify, TikTok Shop, Shopee, and Lazada.
• Ensure product listings, pricing, inventory information, imagery, categorization, and promotions are accurate and optimized.
• Apply SEO, merchandising, and platform best practices to improve product discoverability and conversion.
• Support the planning and execution of e-commerce campaigns, product launches, promotions, and seasonal initiatives.
• Maximize relevant platform features such as vouchers, bundles, affiliate programs, and marketplace promotions.
• Monitor campaign results and recommend improvements based on performance.
• Monitor competitors, market trends, customer behavior, reviews, and feedback to identify growth opportunities.
• Use customer and market insights to improve product positioning, merchandising, and e-commerce strategies.
• Work closely with other departments to ensure smooth e-commerce execution.
• Coordinate product, pricing, inventory, promotional, and operational updates across channels.
• Identify process gaps and recommend improvements to increase efficiency and accuracy.
• Contribute to internal missions and continuous improvement initiatives by supporting the development of processes, systems, workflows, and operational improvements that enhance team efficiency and overall business operations.
• Explore and apply AI tools, automation, and emerging technologies where appropriate to improve productivity, streamline workflows, and support smarter ways of working across the organization.
• Participate in cross-functional mission projects and initiatives that drive innovation, operational excellence, and scalable solutions for the company.

Qualifications

• Bachelor’s degree in Marketing, Business, E-Commerce, Management, or a related field.
• Hands-on experience managing e-commerce websites, marketplaces, or digital commerce channels.
• Experience or working knowledge of Shopify, TikTok Shop, Shopee, and Lazada.
• Strong understanding of e-commerce, digital marketing, product merchandising, and online sales strategies.
• Analytical and detail-oriented, with the ability to turn data into actionable insights.
• Strong communication, collaboration, organizational, and multitasking skills.
• Demonstrated initiative, accountability, and ability to work independently.
• Customer-focused mindset with a strong interest in improving the online shopping experience.

Requirements

• Experience with marketplace advertising, affiliate programs, vouchers, flash sales, and other platform growth tools.
• Familiarity with Google Analytics, Search Console, Meta, TikTok Ads, or similar martech platforms.
• Basic knowledge of web design, UX/UI, SEO, or e-commerce website management.
• Experience working with inventory, fulfillment, or logistics processes.
• Experience using AI tools to improve e-commerce operations and productivity.

Required education and qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field.