[Hiring] E-commerce Specialist @Staff4Half

Role Description

The E-commerce Specialist works under the strategic direction of the E-commerce Manager and is responsible for executing initiatives that drive online sales and improve conversion rates. This hands-on role supports daily Shopify store operations, merchandising, landing page creation, app management to enhance the customer experience, email marketing campaigns, and SEO optimization.

• Execute direction from the E-commerce Manager to update prices, add new products, maintain homepage, collections, product pages, and create/maintain landing pages.
• Optimize listings for SEO and sales.
• Manage apps that improve the customer experience.
• Execute merchandising directions to highlight products and promotions.
• Build campaign and promotional landing pages, troubleshoot site issues, and use apps strategically to increase conversions.
• Execute email and SMS campaigns and flows as directed.
• Segment audiences, monitor performance, and test for formatting, deliverability, and links.
• Support ongoing SEO initiatives including keyword implementation, on-page optimization, content updates, and technical SEO basics.
• Monitor performance using analytics and SEO tools and recommend improvements to increase organic traffic.
• Execute tasks according to SOPs and instructions, communicate progress and issues, identify opportunities to increase sales, and collaborate with the design and customer service team as needed.
• Provide specific deliverables (e.g., written reports) exactly as requested.
• Execute additional E-commerce related tasks as directed to support E-commerce D2C sales and operations, including any new responsibilities as needed.

Qualifications

• Minimum 1+ years of experience in a fast-paced eCommerce environment.
• Hands-on experience with Shopify (adding products, managing collections, landing pages, and apps) and Klaviyo (email and SMS campaigns, segmentation, flows, and campaign testing).
• Familiarity with GA4, Google Search Console, Commission Junction, and Google Analytics is a plus.
• Experience with Timesact Pre-order, Conjured Memberships, heat map tools, and quiz apps is a plus (but easily trainable).
• Understanding of eCommerce best practices, including SEO and site optimization.
• Ability to follow strategic direction and execute tasks accurately and efficiently.
• Excellent organizational and communication skills.
• Positive, can-do attitude with initiative and follow-through.

Requirements

• Follow Instructions Precisely: Must deliver exactly what is requested (e.g., providing a written report rather than a verbal update if asked).
• Strict Adherence to SOPs: Review all relevant SOPs and meeting notes before submitting work, ensuring all rules and standards are fully applied.
• Timely & Proactive Communication: Must check emails and reply to messages promptly, keeping stakeholders updated on workflow progress without needing reminders.
• Exceptional Attention to Detail: Thoroughness and accuracy are mandatory to prevent common mistakes.

Benefits

• Salary rate: within 800 and 1400 USD
• Contractor role
• Fully Remote
• 12 days of paid time off
• National Holidays
• Salary revisions yearly