Role Description
We are seeking a detail-oriented E-Commerce Marketing Specialist to own the daily operation, visual merchandising, and performance of our online storefront. In this hands-on role, you will assist with end-to-end product launches, build landing pages, configure promotional mechanics, and optimize on-site search and navigation for conversion.
Duties and Responsibilities
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Maintain and update site content across the Shopify storefront and the Shop app- homepage, collections, PDPs, banners, and navigation.
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Merchandise collections for discovery and conversion, including sort logic, inventory-aware rules for out-of-stock and low-stock products, and seasonal resets.
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Build and launch landing pages using our theme's reusable sections and metafield-driven components.
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Manage redirects, URL handles, and 404s as the catalog evolves.
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Own new product and collection onboarding end to end: variants, pricing, imagery, metafields, tags, publishing channels, and launch timing.
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Prepare, schedule, QA, and verify sitewide campaign content- then tear it down cleanly when the promotion ends.
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Configure and test promotional mechanics: discount codes, automatic discounts, scheduled pricing, bundles, gift-with-purchase, and shipping thresholds.
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Run pre-launch QA and go-live verification against a documented checklist.
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Categorize, tag, and classify products consistently so that filtering, search, and automated collections behave predictably.
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Own metafield population and data completeness- our reusable page components depend on it.
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Monitor sales channel and feed health across the Shop app, Google Merchant Center, Meta, and other connected channels; resolve disapprovals and feed errors.
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Optimize on-site search: synonym dictionaries, zero-result query review, boost and bury rules, and merchandising of high-intent queries.
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Improve category and collection structure based on how customers actually navigate.
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Maintain compliance practices across the site- alt text, color contrast, keyboard navigation, focus states, form labels, and heading structure.
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Ensure on-site claims, disclosures, and promotional terms match what Legal has approved.
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Review GA4 and Microsoft Clarity regularly to identify friction, drop-off, and merchandising opportunities- and act on what you find.
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Deliver a recurring site performance readout and post-campaign recaps.
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Serve as first responder for site defects: triage, reproduce, document, and escalate to engineering with clear detail.
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Manage theme changes through staging and preview, with review before publish and a regression check afterward.
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Manage on-site reviews and UGC display, including widget placement, review syndication to new SKUs, and Q&A moderation.
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Write and maintain SOP documentation for this role for seamless visibility purposes for the team.
Qualifications
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1β3 years in e-commerce operations, digital merchandising, or web production; Bachelorβs degree in Marketing, Business, or a related field (or equivalent experience).
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Hands-on experience managing Shopify back-end, including SKUs, collections, variants, tags, metafields, and theme section setups.
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Familiarity with bulk editing and managing sales channel feeds (Google Merchant Center, Meta, Shop app) to resolve errors.
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Practical knowledge of product sorting logic, promotional mechanics (discounts, bundles, GWPs), and site search optimization (synonyms, boost/bury rules).
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Basic proficiency in GA4 and Microsoft Clarity to track drop-off and friction, alongside working knowledge of WCAG 2.1 AA accessibility standards (alt text, contrast, semantic HTML).
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Strong attention to detail for pre-launch promotional QA, with the ability to reproduce bugs, document details, and escalate tickets to engineering.
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Proven track record of writing clear SOPs and managing launch schedules, staging previews, and promotional cleanups smoothly.
Preferred Qualifications
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Hands-on experience with autonomous AI agents specifically for DTC e-commerce brands.
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Understanding of beauty industry consumer queries (e.g., hair type diagnostics, ingredient compatibility, routine building).
Benefits
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Medical, Dental, Vision, Life Insurance
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401k plan
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Additional Opt-In Insurances
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Vacation + Sick Time Pay
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L'ange Hair Product Stipend- a quarterly stipend to help you refresh your favorite L'ange products and also try new products!
Salary
$60,000 - $75,000 a year