[Hiring] E-Commerce Associate @DCX

Role Description

The DCX Client Services - Home-Based E-Commerce Associate will be the tactical expert who supports the day-to-day operations of the client's online business while also having hands-on expertise with e-commerce and marketing automation platforms. You will manage and monitor the brands on the e-commerce platform and collaborate with external partners.

Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field.
• Minimum of 2 years in a customer service or order management role.
• Strong verbal, written, and English communication skills.

Requirements

• Demonstrated ability to manage multiple projects simultaneously with meticulous attention to detail.
• A highly proficient communicator in both spoken and written English.
• Strong organizational and time management skills.
• Superior project follow-through ensuring timely completion.
• Familiarity with web-based applications.
• Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Proficient in both Microsoft and Google applications.
• Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal.
• Direct experience in the promotional industry or comparable e-commerce experience is beneficial.
• Previous store-building experience with Shopify or other platforms is a plus, but not necessary.
• Knowledge of various e-commerce platforms is a great advantage.
• Familiarity with various promotional industry-specific software (i.e., Shopify, Bigcommerce, Sage, ESP, CommonSku, Syncore).

Benefits

• Salary Range: PHP 45,000 - 48,000.
• Industry-leading salary packages.
• Permanent work-from-home setup.
• Company equipment provided.
• Government Mandated Benefits Employer Share.
• Internet stipends upon regularization.
• HMO Coverage upon regularization (with an option to enroll as early as Day 1).
• PTO credits and service incentive leaves.
• Major spring and winter company live events.
• Monthly employee appreciation virtual events.
• Company-provided career skills training courses.
• A company culture focused on your personal and professional growth.