[Hiring] Customer Marketing Manager @Careers at Drata
Mar 08, 2025 - Careers at Drata is hiring a remote Customer Marketing Manager. đź’¸ Salary: $94,600 - $146,100. đź“ŤLocation: USA.
Role Description
The Customer Marketing Manager at Drata is responsible for driving a number of global programs and initiatives to help build stronger relationships with our customers, while elevating their stories. These key initiatives are essential to our business and drive Drata’s growth from an expansion and retention standpoint. This role is critical in identifying moments and opportunities to build relationships with customers, ensuring the voice of the customer is woven into the fabric of Drata while driving revenue growth and expansion through a series of customer marketing programs.
In this role, the Customer Marketing Manager will build strong and trusted relationships directly with our customers while leading customer engagement and advocacy programs, customer events, webinar support, own our customer advisory board (CAB) as well as owning critical customer communications. This is a great opportunity for someone who is comfortable working directly with customers while collaborating with leaders from across the organization. Success in this role will be measured on customer reference and success story achievement, customer event execution & success, and customer community engagement.
- Own and manage customer events, including our Customer Advisory Board, Customer User Forums, as well as customer engagement programs at Industry events.
- Creatively bring our customers' stories to life by defining and owning the process and delivery of capturing customer success stories.
- Develop and own our in-product customer communication strategy.
- Drive and own all aspects of the customer reference program.
- Responsible for identifying and coordinating customers to speak with us on customer webinars.
- Engage directly with customers -- develop and conduct customer insight interviews.
- Partner closely with Customer Success and Account Management teams to identify opportunities and build strategic, scalable customer programs.
- Own and manage the reporting and metrics of all programs.
Qualifications
- Data-driven marketing approach, along with the ability to grasp and translate technical capabilities into business benefits.
- Experience managing and maintaining a formal Customer Reference Program.
- Experience in developing and writing customer success stories.
- Experience creating and executing marketing campaigns and programs that drive measurable customer engagement and advocacy.
- Ability to work effectively and collaborate with internal cross-functional teams and external customers.
- Strong customer focus and business orientation.
- Strong analytical skills combined with an attention to detail.
Benefits
- Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge.
- HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan.
- 100% paid short and long term disability plus life + AD&D benefits.
- Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities.
- Flexible Time Off: Flexible vacation policy for strong, fully charged batteries.
- 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child.
- Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office.
- 401K: Reach your financial goals while reducing your taxes.
Similar Remote Jobs
More jobs at Careers at Drata
-
Sales / Business $200,800 - $248,010 ote USAMar 28, 2025
-
Sales / Business $170,000-$262,000 USAMar 25, 2025
-
Project Management $109,300 - $168,700 USAMar 22, 2025
More Marketing jobs
-
Marketing $1,600 usd Latin America (LATAM)Mar 29, 2025
-
Marketing unspecified USAMar 29, 2025
More jobs in USA
-
Sales / Business unspecified USAMar 29, 2025
-
Software Development 119,500 - 149,400 usd plus bonus and equity USAMar 29, 2025
Kickstart Your Job Search
Unlock 54,069 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$94,600 - $146,100
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 08, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
