Role Description
Kwontified knows a great deal and says very little in public. Our LinkedIn page posts when someone has time. We have a YouTube channel with a handful of videos, a TikTok account we have never used, and a client newsletter that has not yet become something clients look forward to. Our executives meet brand founders and e-commerce leaders every week, and almost none of what they know reaches the people who should be hearing it. This role exists to change that.
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Own Kwontifiedβs social media presence, email marketing, blog, and press.
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Manage the strategy, calendar, copy, assets, scheduling, analytics, and revisions.
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Decide what we say, where, and how often, and be accountable for effectiveness.
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Target senior audiences: founders, CEOs, VPs of e-commerce and digital, heads of retail media.
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Focus on LinkedIn and Substack as primary channels.
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Utilize AI tools for research, drafting, repurposing, and asset creation.
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Ensure accuracy in AI-generated content.
What Youβll Own
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Strategy and the calendar:
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Own the strategy for social, email, blog, and press as one editorial system.
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Build and run the editorial calendar with content pillars and lead times.
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LinkedIn:
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Run the Kwontified company page and build an executive voice program.
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Draft posts and longer pieces for executives, approved by them.
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Substack:
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Launch and run the Kwontified publication with thought leadership content.
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Email marketing in Mailchimp:
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Own the monthly Kwontified newsletter with a branded design system.
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Build and maintain email automations with clean audience segmentation.
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Landing pages, blog posts, and press releases:
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Work with web development to launch landing pages for campaigns.
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Write and publish blog posts optimized for search engines.
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Draft press releases for client wins, partnerships, and launches.
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Assets:
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Brief the Creative Team on hero assets and produce everyday assets.
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Scheduling, automation, and analytics:
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Schedule and publish across every channel.
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Review performance weekly and report monthly.
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New channels, on evidence:
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Propose and test new channels like TikTok and YouTube.
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Protecting the firm and its clients:
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Manage client confidentiality and approval processes.
Who Does Well Here
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People who are both analytical and creative.
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Those genuinely interested in the subject matter.
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Individuals who can ship on a calendar.
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People who distrust their first drafts and AI outputs.
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Those who can work with very senior authors.
What Success Looks Like
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30 days: Audit every channel and email program; confirm admin access.
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90 days: Strategy and editorial calendar agreed and running.
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6 months: Growth in LinkedIn, Substack, and newsletter; email automations live.
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12 months: Demonstrable business growth linked to published content.
Requirements
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A record of owning brand channels for a B2B firm, agency, or e-commerce business.
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Ability to write content that senior people put their names to.
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Understanding of e-commerce and social commerce in relevant sectors.
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Experience with email marketing in Mailchimp or a comparable platform.
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Strong analytical habits and ability to build reports.
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AI literacy and experience with tools like Claude and Gemini.
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Visual judgment and hands-on skills for asset production.
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Judgment about confidentiality and claims.
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Comfort working remotely and in writing.
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Excellent written English for a US executive audience.
Nice to have
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Agency marketing experience or marketing for a professional services firm.
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Experience with Substack or similar newsletter platforms.
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Knowledge of retail media or marketplace advertising.
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Experience in short-form video production and editing.
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Podcast or YouTube production experience.
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PR and press release experience.