[Hiring] Channel Marketing Manager @Microsoft

Role Description

We are seeking a strategic, results-driven Channel Marketing Manager to help us to own two important areas for our North America Consumer business: AI Innovation across the organization and Retail Visual Merchandising across our largest retail partners.

This role sits at the intersection of innovation, retail execution, partner strategy, and operational excellence. You will identify and scale practical ways AI can transform how our teams work, make decisions, and engage with partners and customers, while leading Microsoft’s visual merchandising strategy and end-to-end in-store execution across priority retailers in the U.S. and Canada.

The ideal candidate is a strong operator who can move seamlessly between strategy and execution, influence across complex stakeholder groups, and turn new ideas into scalable programs with measurable business impact.

Responsibilities

• AI Innovation & Transformation
  • Accelerate the practical adoption of AI across the North America Consumer organization as a hands-on AI partner to the business.
  • Spot the process gaps where AI can take work off the team’s plate, starting with our own internal processes and reporting first.
  • Build the lighter solutions yourself — the quick, low-code fixes that relieve day-to-day churn.
  • Route the bigger needs, well-scoped and RAI/SFI-ready, to WDS Business Strategy & Operations.
  • Take AI to our partners and put it to work across the customer journey.
  • Champion AI adoption across the function and region.
  • Create a pipeline of AI opportunities, prioritized on business value, scalability, and feasibility.
  • Apply AI within the retail labor ecosystem itself.
  • Share learnings, best practices, and successful use cases across North America and with global stakeholders.
• Retail Visual Merchandising Strategy & Execution
  • Own Microsoft’s North America retail visual merchandising strategy and end-to-end execution across priority retailers in the U.S. and Canada.
  • Lead the visual merchandising strategy, aligning investments to business priorities, product launches, and retailer opportunities.
  • Own execution from planning and installation through refreshes and ongoing maintenance.
  • Ensure visual merchandising continuity, keeping fixtures, signage, demos, and digital content current and aligned with Microsoft standards.
  • Manage merchandising labor agencies and vendors responsible for store audits, merchandising updates, and issue resolution.
  • Partner with Sales, Marketing, Category, and retail account teams to deliver effective in-store experiences.
  • Own budgets, contracts, and measurement, using store feedback and performance insights to improve execution and prioritize investments.

Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Public Relations or related field AND 4+ years digital, retail, channel marketing, marketing, retail sales, or commercial sales experience OR equivalent experience.
• Master's Degree in Business Administration, or related field AND 6+ years Digital, Retail, Channel Marketing, Marketing, Retail Sales, or commercial sales experience OR Bachelor's Degree in Business, Marketing, Communications, Public Relations or related field AND 8+ years digital, retail, channel marketing, marketing, retail sales, or commercial sales experience OR equivalent experience.
• 1+ year(s) project leadership/generic management experience.

Requirements

• Channel Marketing IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year.
• There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Benefits

• Certain roles may be eligible for benefits and other compensation.
• Find additional benefits and pay information here .

Company Description

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.