Role Description
As a Senior Strategist on our Lead Generation Affiliate team, you’ll own performance for lead-gen and pay-per-call programs in verticals like home services, fintech, and education. You’ll also be the team’s go-to expert and trainer, helping our broader strategist and specialist bench manage lead-gen accounts with confidence.
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Serve as a regular point of contact for clients’ strategic and account questions.
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Participate in weekly client calls, oversee account reporting, and handle resulting follow-up questions and communications.
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Develop effective strategies and tactical plans for achieving client goals.
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Own strategy and day-to-day optimization for lead gen (form fills, quotes, applications, enrollments) and pay-per-call programs, driving to CPL, CPA, cost per qualified lead, and lead-to-sale/close-rate goals.
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Build and manage publisher mix across lead-gen-relevant partner types: comparison and review sites, content and SEO publishers, call centers and call-generation partners, lead aggregators, native/search arbitrage partners, and email and coupon partners.
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Manage call-tracking and lead-validation setups, including call duration thresholds, buyer and payout structures, IVR/call-quality scoring, lead scrubbing, deduplication, and disposition feedback loops.
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Lead lead-quality and compliance oversight: fraud detection, TCPA, consent capture (e.g., TrustedForm/Jornaya), disclosures, and vertical-specific regulatory requirements.
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Negotiate and structure payouts (CPL, CPA, CPC/CPQL, per-call, tiered, and revenue-share models) and set bid and payout strategy by vertical.
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Partner with clients' CRM, call-center, and sales teams to close the loop on lead quality and optimize toward downstream outcomes, not just lead volume.
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Analyze program data to find opportunities and identify issues.
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Lead affiliate program recruitment, activation, optimization, compliance, creative assets, and reporting tasks.
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Mediate partnerships and placements with new affiliates.
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Handle relationships with a diverse set of publishers and ensure constant communication & relationship optimization with credible publishers.
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Represent Tinuiti at conferences and events as needed.
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Consistently look for ways to improve current processes or introduce innovative approaches that will add to the client’s success.
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Train and mentor strategists and specialists on lead-gen account management, including building playbooks and SOPs, running workshops and office hours, and reviewing accounts to raise team-wide lead-gen expertise.
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Mentor junior team members and delegate effectively.
Qualifications
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7+ years of affiliate or performance marketing experience, with 5+ years focused on lead generation.
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Hands-on experience managing pay-per-call and lead-gen programs (call tracking, lead form submissions, lead validation).
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Experience in lead-gen-heavy verticals such as home services, fintech/financial services, and education; insurance, legal, health, and solar also valued.
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Experience with affiliate networks and platforms (Impact, Rakuten, CJ, etc.); lead-gen and call platforms such as Ringba, Invoca, Retreaver, and LeadsPedia/CAKE-type systems are a plus.
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Working knowledge of lead-gen compliance (TCPA, consent capture, vertical-specific rules) and fraud and quality management.
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Strong analytical skills, including funnel and unit economics, with advanced Excel/Sheets and PowerPoint/Slides.
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Bachelor's degree.
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Up to 30% travel – this may fluctuate based on client need.
Preferred
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Experience training or mentoring teammates, or building enablement content.
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Affiliate recruitment, relationship-building, budget management, and daily program operations.
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Experience with CRM or offline-conversion feedback and quality scoring.
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Working knowledge of HTML.
Benefits
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Unlimited PTO: Flexible time off to rest and recharge, along with 20 paid holidays.
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Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts.
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Retirement: Match up to 4% of your contributions at 100%.
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Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity.
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Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
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Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources.