Role Description
The Virtual Legal Clerk will perform administrative tasks to support the Legal and Operations teams with the virtual aspects of case flows for all phases in the case handling process. This individual assists with maintaining organized files, uploading documents, and launching task sets in the case management system. This position requires a strong attention to detail, organizational skills, and a commitment to working collaboratively with multiple departments.
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Receive incoming mail sent via scanned document from in-person Legal Clerk team and support required tasks including uploading into case file in case management system, updating notes, or launching task set. Ensure agreed upon deadlines for responding are adhered to, in order to meet USCIS deadlines.
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Maintain accurate records within case management system.
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Notify internal departments of case submission, case receipts, and other documents received from the government in order to ensure no missed appointments or deadlines are missed during the immigration process.
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Provide virtual clerical work including updating cover letters, preparing shipping labels, and sending requests to local and federal government agencies.
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Utilize software to merge, create, and upload documents to shared drives or case management system.
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Support the in-office Legal Clerk team by creating accurate labels to support various steps in the process including case submissions, signature packets, biometric notices, and FBI requests. Ensure that labels are in compliance, free of errors, and avoid any delays in the legal process.
Qualifications
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Previous legal assistance or immigration law experience preferred.
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Proficient with Microsoft Office Suite or related software including Dropbox, Sharepoint, or CRM.
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Possesses excellent bilingual (English and Spanish) interpersonal and communication skills, both written and verbally.
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Ruthless attention to detail and excellent organizational skills.
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Proven ability to work independently and proactively.
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Ability to problem solve independently or with the support of leadership.
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Ability to work as part of a team in a collaborative manner.
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Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
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Bilingual (Spanish English) C1.
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Highschool diploma or equivalent experience.
Requirements
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Work Schedule: 5:00 PM to 2:00 AM (ET).
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For PC Users:
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A modern processor (Intel Core i5 or AMD Ryzen 5 from the last few years)
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Windows 11 (kept up to date)
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For Mac Users:
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A modern processor (Apple M1 chip or a recent Intel Core i5)
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A recent macOS (Ventura or newer)
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For Everyone:
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At least 8 GB of memory (RAM) to run applications smoothly
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A fast hard drive with sufficient available storage
Benefits
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Paid Time Off (PTO) – including vacation, sick leave, and personal days, consistent with the local country’s requirements.
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Paid Holidays – country‑specific public holidays.
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Locally aligned health benefits – such as medical, dental, vision, disability, and other required national benefits aligned to local laws and norms.
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Local payroll in native currency – with all taxes, social contributions, and statutory benefits automatically calculated and handled.
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Retirement or pension contributions – based on each country’s legal and cultural standards.
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Employee support and compliance protection – including access to local HR experts for questions about laws, culture, or benefits.