[Hiring] Settlement Manager @TopDog Law

Role Description

In this role, you will be responsible for:

• Lead the Law Firm Settlements team in efficiently disbursing trust funds to clients, medical providers, and the firm.
• Identify best practices for settlement processes and coordinate cross-functionally to implement process improvements.
• Drive, measure, and reward the performance of the settlements team by establishing monthly targets for settlements disbursed and fees collected.
• Serve as the point of contact for challenging settlement issues that require escalation, including fielding calls from clients to discuss settlement status.
• Identify operational inefficiencies and implement scalable solutions to improve speed, quality, and consistency of legal work.
• Partner with IT & Analytics teams to design reporting dashboards and status trackers to provide visibility into settlement team performance and project progress.
• Operate as a trusted partner to legal leadership, exercising sound judgment and discretion in handling sensitive matters.
• Identify opportunities to improve systems, processes, or outcomes—not just following existing playbooks.

At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5+ years of experience in personal injury settlements.
• Proven experience negotiating with medical providers, lienholders, and third parties.
• Strong understanding of lien laws, letters of protection, and health insurance subrogation.
• Experience handling escalations and complex case scenarios.
• Exceptional attention to detail and strong numerical/analytical skills.
• Excellent verbal and written communication skills, with the ability to collaborate cross-functionally.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of professionalism, discretion, and client-centric mindset.
• Strong communication skills—written and verbal.
• Ability to think critically, prioritize effectively, and execute with speed.

Requirements

• Experience in a fast-growing or high-volume environment (Nice to Have).
• Comfort with ambiguity and evolving systems (Nice to Have).
• Experience in legal, professional services, or client-centric organizations (Nice to Have).

Benefits

• Real growth: As the firm grows, so do opportunities for advancement and leadership.
• High standards, real support: Clear expectations, coaching, and accountability.
• Culture that matters: Trust, respect, speed, and integrity, without sacrificing humanity.
• Meaningful work: Helping people through some of the hardest moments of their lives.

Company Description

TopDog Law is a nationally scaling, fully-integrated, personal injury law firm built for impact, excellence, and growth. We own the client experience end-to-end, from marketing and intake through litigation, because we believe how we do the work matters just as much as what we achieve.

We are building a high-performance, high-trust, no-ego culture where talented people do meaningful work, grow quickly, and take pride in what they build together. This is not a legacy law firm. This is a rocket ship, and we’re assembling the team that will take it to the next level.

If you thrive in fast-moving environments, love taking ownership and being held accountable, and want to be part of something you can help shape, not just maintain, you’ll feel right at home here.