[Hiring] Senior Litigation Specialist/Corporate Rep @Frontline Insurance Managers Inc.

Role Description

This role involves providing high-quality service and proactive solutions to customers as a Sr. Litigation Specialist/Corporate Rep.

• Detail-oriented with strong organizational, negotiation, influential, and customer service skills.
• Able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
• Demonstrated ability to work effectively, independently, and within a collaborative team-oriented environment using sound judgment in decision-making.
• Manage relationships with both internal and external customers.
• Excellent communication skills both oral and written with strong presentation skills.
• Strong analytical and problem-solving skills.
• Review lawsuits for potential deficiencies and provide recommendations as to the viability of a negotiated settlement versus continued litigation.
• Demonstrated proficiency with MS Office products (Outlook, Word, Excel, PowerPoint) and claims-related software applications.
• Use technological knowledge of estimating and repair methods to review and compare estimates for overlap, pricing, understanding of proper industry standards and repair options.
• Audit complex residential and commercial open claim files for accuracy and completeness.
• Record results of open claims audits and present findings in meetings with Legal Management and Adjusters.
• Perform analysis, identify trends, and provide recommendations to improve technical and procedural aspects of claims handling.
• Identify Adjuster coaching opportunities and communicate findings to management.
• Participate in legal meetings as requested by Claims Managers.
• Assist VP of Legal and Claims QA in identifying training needs and developing training materials.
• Take over the adjustment of complex claims identified as on track to go to the legal department.
• Maintain appropriate diary on pending claims.
• Report all suits, time limit demands, and mediations.
• Maintain knowledge of current industry developments, case law changes, and best practices.
• Forward files with subrogation potential for collection in a timely manner.
• Make referrals to SIU as warranted.

Qualifications

• 5 Years of Florida first and third-party homeowner claim handling experience.
• 4 Years of litigation experience.
• 3 Years of liability experience.
• 3 Years of technical experience with estimating software and repair methodology.
• Bachelor’s degree in Business Administration, an industry-related field, and/or equivalent education required.

Benefits

• Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• 401k Retirement Plan with a generous match.
• Four weeks of PTO and Pet Insurance for your furry family members.
• Remote Schedule: Work from home.

Company Description

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.

We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace.