[Hiring] Senior Compliance Counsel @Parloa

Role Description

As Senior Legal Compliance Counsel, you will shape and drive Parloa's compliance strategy. You will be the go-to expert for Product, Engineering, and Sales on the rules that apply to SaaS and AI companies, ensuring our products and business practices meet them.

This is your opportunity to build compliance into an enterprise AI platform from the ground up, right as AI regulation is taking shape.

Areas of ownership:

• Compliance Leadership: Lead on compliance topics and advise people at every level, from daily operational questions to go-to-market decisions. Set priorities and steer the company's compliance direction.
• Product Compliance: Work with Product and Engineering to build requirements like the EU AI Act, data protection, and industry-specific rules into products early in development. Make compliance-by-design the default way Parloa builds.
• Compliance Reviews and Risk Management: Lead reviews of contracts, product features, and business processes. Identify, assess, and prioritize legal and regulatory risks, then turn them into practical solutions that keep the business moving.
• Policies and Commercial Enablement: Write and roll out policies and processes for commercial teams, working with Sales Enablement to spread best practices across the company. Manage external counsel on complex matters.
• Regulatory Monitoring and Function Building: Track new regulation, especially in AI, and turn its impact into clear recommendations for leadership. Build and improve compliance processes over time and mentor team members as the function grows.

Qualifications

• Fully qualified lawyer (German state exams / Volljurist) or an equivalent degree from a recognized institution. Candidates with an LL.M. in German law after a different first degree are also considered.
• Several years as Legal Counsel with a clear focus on regulatory compliance, ideally including product compliance or close work with Product, Engineering, GRC, or the CISO.
• Solid understanding of regulatory requirements for SaaS and/or AI companies, such as the EU AI Act, EU Data Act, DORA, HIPAA, and GDPR.
• Proven track record of driving compliance topics as the subject-matter lead, ideally with some leadership or mentoring experience.
• Ability to turn complex legal topics into practical, business-focused solutions that non-legal teams, especially product and engineering, can act on.

Requirements

• Strong communication skills to interact with various stakeholders.
• Experience in managing compliance processes and policies.
• Ability to work in a fast-paced environment and adapt to changing regulations.

Benefits

• Opportunity to shape compliance strategy in a growing AI company.
• Work in a collaborative and innovative environment.
• Competitive salary and benefits package.

Company Description

Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

We're at the beginning of a new era in customer experience, where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data, ensuring GDPR and ISO compliance, including ISO 27001, in handling sensitive information.