[Hiring] Senior Compliance Consultant @CNA Insurance

Role Description

In accordance with state and department guidelines, this position performs a combination of duties which include:

• Responding to consumer complaints, state audits, and inquiries.
• Monitoring industry circulars and other regulatory and legislative changes.
• Working closely with Legal and Corporate Compliance to interpret requirements into desired actions.
• Providing recommendations to leadership for implementing changes.
• Keeping up with state/territory issues and regulations impacting CNA products and processes.
• Ensuring requirements are defined and aligned, facilitating collaboration and monitoring progress.

Essential Duties & Responsibilities:

• Ensures implementation of required regulatory changes; serves as an advisor to underwriting peers.
• Acts as a liaison between legal and underwriting as needed.
• Monitors circulars and bulletins, translating key trends into actionable insights for change.
• Collaborates with business partners in Legal and Corporate Compliance to drive requirements.
• Acts as the liaison with Information Technology to ensure systems meet business demands.
• Provides analysis and decision support for market conduct exams and audits.
• Interacts and collaborates with multiple disciplines to gather information and perform analysis.
• Acts as business project coordinator for changes requiring multiple business partners.
• Participates with underwriting line of business stakeholders in developing new compliance requirements.
• Leads responses to state inquiries and objections by researching concerns and confirming resolutions.
• Leads special projects as needed and may mentor other team members.
• May perform additional duties as assigned.

Qualifications

• Ability to effectively interact, communicate, and negotiate with internal business partners.
• Ability to drive results by identifying and resolving problems.
• Strong organizational skills, prioritizing and coordinating multiple projects.
• High degree of comfort moving at a fast pace while balancing multiple priorities.
• Critical thinking, problem-solving, and analytical abilities.
• Ability to lead and make decisions within scope of responsibility.
• Creativity in resolving unique and challenging business problems.
• Strong work ethic with demonstrated time management and organizational skills.
• Knowledge of Microsoft Office Suite and ability to learn business-related tools.
• Knowledge of insurance and underwriting principles, practices, and procedures.

Requirements

• Bachelor's degree or equivalent experience; professional designations preferred.
• Typically a minimum of 5 years of relevant experience; prior insurance industry experience preferred.

Benefits

• Comprehensive and competitive benefits package to help employees and their family members achieve wellbeing goals.
• For a detailed look at CNA’s benefits, please visit cnabenefits.com .