[Hiring] Senior Commercial Property Adjuster @Davies

Role Description

Davies North America is looking for an experienced Senior Commercial Property Claims Adjuster. Reporting to the Commercial Property Claims Supervisor, this role is responsible for end-to-end management of Commercial Property Claims primarily for multi-insurer, quota share programs.

• Understand the role of Third-Party Administration in claims management.
• Background in both Excess & Surplus Lines (Lloyds) as well as Standard carrier programs.
• Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation.
• Determine, evaluate, investigate, negotiate and resolve large exposure property claims in accordance with legal, regulatory and internal standards, including but not limited to:
  • Verify coverage under the applicable Commercial Property insurance policy.
  • Coordinate with field adjusters and experts for inspections or further investigation.
  • Review supporting documentation submitted for the claims and properly note the details of the review within the file.
  • Analyze damage estimates and repair costs.
  • Identify potential issues such as fraud, duplicate claims, or policy exclusions.
  • Communicate with policyholders, adjusters, contractors, and other stakeholders regularly to ensure constant claim progression and keep all involved parties updated.
  • Prepare written status and large loss reports for clients, including Reservation of Rights and Coverage Position Letters.
  • Handle appeals or disputes related to claim decisions.
  • Attend mediations and settlement conferences as necessary.
  • Direct and monitor defense counsel to settle litigated claims.
  • Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected.
  • Present and explain claim overviews to business partners.
  • Participate in audits and quality control reviews.
  • Stay updated on industry trends, policy changes, and best practices.
  • Provide mentorship and technical support to junior and peer examiners as necessary.

Qualifications

• Proactive, independent, dependable, and takes initiative with consistent follow through.
• Superb written and verbal communication skills conducted in a timely manner with diverse audiences.
• Superior time management skills with capability of working with and meeting deadlines.
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment.
• Excellent team player with interpersonal skills.
• High level attention to detail with ability to utilize decision making and problem-solving skills.
• Capable of working collaboratively and independently with minimal supervision.
• Exhibit discretion with sensitive and confidential information.
• Display a comfort level working with key people at all levels within an organization.

Requirements

• Bachelor’s Degree from a four-year college or university or at least 5 years related experience and/or training; or equivalent combination of education and experience.
• Comprehensive knowledge of Commercial Property claims investigation techniques and Settlement.
• Moderate skills in Microsoft Suite – especially excel and word.
• Multi-State adjuster license preferred.

Benefits

• Medical, dental, and vision plans to support your health and that of your family.
• A 401(k) plan with employer matching.
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
• Paid holidays.
• Life insurance and short-term and long-term disability coverage.
• Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.
• Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.