[Hiring] Privacy Officer @TTEC

Role Description

We are seeking an experienced Privacy Officer to lead and oversee all privacy compliance efforts for a large-scale government human services project. The Privacy Officer will serve as the primary advisor to leadership and staff on compliance matters, ensuring a secure, confidential, and fully compliant operational environment in alignment with all applicable federal and state privacy regulations.

• Develop, maintain, document, and report on the organization’s privacy program and compliance measures.
• Ensure systems and operational processes comply with all current and future federal and state privacy regulations and standards.
• Conduct internal privacy audits and risk assessments.
• Implement safeguards to ensure data integrity, confidentiality, and protection of PHI and PII.
• Lead and deliver privacy and compliance training sessions for internal staff and DHS personnel as requested.
• Provide documentation and subject-matter support during external privacy audits and regulatory reviews.
• Advise executive leadership and program management on privacy risks, mitigation strategies, and compliance obligations.
• Integrate privacy controls seamlessly into operational and technical workflows.

Qualifications

• Minimum five (5) years of experience managing or serving in a key leadership role on a large-scale government human services project.
• Minimum three (3) years of experience serving as a Privacy Officer.
• Demonstrated expertise in federal and state privacy regulations (including but not limited to HIPAA, ARC-AMPE Security, NIST 800-53 controls, and other applicable privacy frameworks).
• Strong experience managing PHI and PII protection requirements.
• Excellent written and verbal communication skills.
• Strong facilitation skills, including small group training and formal presentations.
• Ability to attend onsite review meetings as required by client.
• Demonstrated ability to lead compliance initiatives in complex, regulated environments.

Requirements

• Preferred Certifications (Nice to Have):
• Certified in Healthcare Privacy and Security (CHPS)
• Certified in Cybersecurity (CC)
• OffSec Certified Professional (OSCP / OSCP+)
• Certified Information Privacy Professional (CIPP)
• Certified Ethical Hacker (CEH)
• Practical SOC Analyst Associate (PSAA)
• Practical Web Pentest Associate/Professional (PWPA / PWPP)
• Practical Junior Penetration Tester (PJPT)
• Practical Network Penetration Tester (PNPT)

Benefits

• An annual incentive program
• Medical, dental, and vision
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off
• Tuition reimbursement and access to thousands of free online courses