[Hiring] Principal Coverage Specialist @Bold Penguin

Role Description

Your role involves the following responsibilities:

• Review AI-extracted coverage data (limits, sublimits, deductibles and retentions, forms schedules, endorsements, exclusions, and conditions) against the source documents and confirm or correct it.
• Adjudicate AI-assisted labels on coverage comparisons and assessments, prioritizing the cases flagged as uncertain or disputed.
• Label how carrier wording differs from ISO standard forms and whether each difference broadens, restricts, or does not change coverage.
• Help build gold-standard evaluation sets for general liability, BOP, and workers compensation first, with other lines to follow.
• Follow and help refine labeling guidelines; flag ambiguous cases and recurring system errors to the Coverage Ontology Lead.
• Participate in calibration sessions with other reviewers to keep judgments consistent.
• Other duties and responsibilities as assigned.

Qualifications

• 7+ years' experience in commercial insurance as a coverage litigation attorney, commercial lines product developer, or claims coverage specialist.
• Strong working knowledge of ISO commercial general liability, businessowners, and workers compensation forms and common endorsements.
• Able to read a policy, quote, or binder and identify precisely what is covered, what is excluded, and how it differs from a standard form.
• Meticulous and consistent, with the patience to review a high volume of items without losing accuracy.
• Comfortable working in web-based review tools and Google Sheets or MS Excel.
• Clear written communication, especially in explaining why a coverage judgment is correct.
• Reliable availability for the agreed weekly hours, working remotely with minimal supervision.
• Juris doctor (preferred).
• Property, umbrella and excess, and professional lines knowledge (preferred).
• CPCU, AINS, or similar designations (preferred).
• Prior experience reviewing AI or automated output (preferred, not required).

Requirements

• Must be able to sit/stand/walk for prolonged periods of time (up to 8 hours per day), at a desk working on a computer.
• Must be able to use standard office equipment for extended periods of time, including but not limited to, a mouse, keyboard, phone and video conferencing.

Benefits

• Medical, Dental, and Vision.
• Flexible PTO Policy.
• 401(k) with a company match.
• Employee Assistance Program.
• Parental Leave.
• Disability and Life Benefits.
• Stay connected to the Glacier with great SLACK channels for work and play.
• Video conferencing and regular all-hands "Waddles".
• Swag themed after a certain Antarctic bird.