[Hiring] Personal Injury Case Assistant @Job Duck

Role Description

The Legal Assistant will work closely with an assigned Case Manager to help ensure that records and bills are requested, received, processed, and organized promptly. The role also supports standard bill reduction requests, claims setup, and other case-related tasks that contribute to efficient case progression and a positive client experience.

The ideal candidate has a strong understanding of personal injury case workflows, is comfortable using medical records retrieval and case management platforms, and can manage multiple priorities in a fast-paced, deadline-driven environment.

Schedule: Monday–Friday, 8:00 AM–5:00 PM EDT/EST

Monthly Compensation: 1,150 to 1,220 USD

Important: The compensation range advertised for this position represents the complete approved range for the role. Requests above the stated maximum cannot be accommodated.

Responsibilities include, but are not limited to:

• Perform additional administrative and legal support duties as assigned.
• Coordinate with investigators to obtain crash reports and supporting documents.
• Respond to client inquiries and route complex matters to the appropriate team member.
• Communicate with clients regarding documentation and case requirements.
• Track outstanding requests and conduct follow-up as needed.
• Download, organize, and upload records into Filevine.
• Assist with opening and organizing new personal injury cases.
• Process records-related invoices in accordance with firm procedures.
• Submit and track medical records and billing requests.
• Assist with pleadings, filings, and litigation-related documentation.
• Prepare and send No Longer Represented (NLR) letters.
• Draft and send correspondence using approved templates.
• Provide administrative support to Case Managers throughout the pre-litigation process.

Qualifications

• Experience in personal injury, legal support, medical records retrieval, claims administration, or case management preferred.
• Familiarity with Filevine or similar legal case management software.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple deadlines and priorities in a fast-paced environment.
• High attention to detail and commitment to confidentiality.
• Proficiency with Microsoft Office and standard professional software applications.

Requirements

• Languages: English, Spanish

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!