[Hiring] Manager, Regulatory Compliance @Federal Express Corporation

Role Description

The Manager, Regulatory Compliance leads a team of regulatory professionals responsible for the execution of brokerage compliance functions and regulatory guidance within FedEx Logistics’ customs brokerage operations. The role combines direct personnel management with substantive regulatory expertise, serving as the primary escalation point for complex compliance matters and exercising independent judgment on regulatory resolution approach and escalation decisions.

• Oversees compliance activities related to FedEx Logistics’ customs bond obligations as an importer of record.
• Ensures timely response to and resolution of government inquiries, post-entry actions, and penalty matters.
• Oversees financial outcomes related to penalty mitigation and fee-based government compliance services.
• Ensures FedEx Logistics fulfills its broker regulatory obligations under 19 CFR Part 111.
• Serves as the primary escalation point for complex regulatory matters requiring deeper analysis.
• Exercises independent judgment in determining the appropriate resolution approach for escalated matters.
• Performs substantive regulatory analysis and drafts work product on complex compliance matters.
• Monitors operational compliance data and post-entry activity trends to identify emerging issues.
• Monitors regulatory developments, agency guidance, and changes in applicable laws and regulations.
• Facilitates ongoing dialogue between the regulatory team and business stakeholders on identified compliance issues.
• Interprets and communicates regulatory requirements to internal business partners.
• Engages directly with customers to advise on and facilitate resolution of government notices.
• Engages with Customs and Border Protection and Partner Government Agencies on compliance matters.
• Reviews, develops, and implements compliance procedures in response to new regulatory requirements.
• Manages the development and maintenance of automated entry review criteria and associated review processes.
• Oversees the maintenance and accuracy of tariff tables and related system data within the ABI system.
• Performs required Sarbanes-Oxley (SOX) compliance reviews and controls testing.
• Manages a team of regulatory professionals across multiple locations.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience in business, trade, law, or a related field.
• Licensed Customs Broker strongly preferred.
• Minimum 7 years of progressively responsible experience in customs brokerage, trade compliance.
• Demonstrated knowledge of customs brokerage operations, including entry procedures and compliance.
• Leadership or supervisory experience strongly preferred.
• Demonstrated critical thinking and root cause analysis skills.
• Strong analytical, written communication, and organizational skills.
• Some travel may be required for business needs.

Requirements

• Licensed Customs Broker preferred.

Benefits

• Health, vision, and dental insurance.
• Retirement plans.
• Tuition reimbursement.

Company Description

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.