[Hiring] Manager, Legal Technology Solutions @BAE Systems

Role Description

This role can be remote. BAE Systems Inc. is hiring an IT Service Owner in support of the Legal Product Line. This leader has an innate desire to partner, build a strategic vision and drive this forward through execution maintaining excellent operational health. The leader is a relentless advocate of our stakeholders to align technology roadmaps to our business objectives.

The ideal candidate is an experienced Manager-level IT Service Owner who will own critical applications including legal/export management systems and support the end-to-end processes within the value stream. This role partners closely with executive business stakeholders, IT delivery teams, architecture, cybersecurity, and operations leaders to ensure reliable, scalable, secure, and forward-looking enterprise capabilities.

• Own and communicate the long-term technical vision and technical strategy for Legal systems technology.
• Develop a prioritized roadmap that aligns with the business goals of the departments.
• Partner with business stakeholders to define requirements, prioritize initiatives, and ensure alignment between technology capabilities and business objectives.
• Lead the product squad that supports Legal systems, including oversight of the application lifecycle (software acquisition, deployment, and administration).
• Drive the portfolio of applications to a digital-first mindset, leading to the adoption of AI, Digital Thread, visualization, and analytics for the value stream.
• Maintain portfolio to regulatory, compliance, and policy standards, including DFARs and CMMC requirements.
• Provide quality assurance through business architecture, requirements analysis, and user acceptance Testing (UAT).
• Serve as the final authority on whether a new feature or update meets the needs of the Legal team.
• Build and maintain strategic partnerships with Systems Integrators and Software Providers.
• Drive continuous improvement across service operations, including service health, KPIs, SLAs, and user experience.
• Act as the primary escalation point for critical service failures affecting operations.
• Ensure rapid restoration of service, containment, and perform root cause analysis (RCA) to prevent recurrence and improve overall system resilience.
• Provide leadership to cross-functional teams, influencing without direct authority and collaborating across a matrixed environment.
• Communicate complex technical concepts in clear business terms to senior executives and stakeholders.
• Develop talent and build strong teams through coaching, performance management, and skill development.
• Partner with cybersecurity, architecture, and data teams to ensure compliance, integration quality, and alignment to enterprise standards.
• Collaborate with software development, program management, and technical engineering teams to ensure cohesive delivery across enterprise technology initiatives.

Qualifications

• Strong leadership and interpersonal skills, including communication, facilitation, and negotiation.
• Ability to translate business needs into technical strategies and actionable roadmaps.
• Proven ability to influence across matrixed organizations and build trusted partnerships.
• Strong experience with service ownership, enterprise system sustainment, and vendor management.
• Analytical mindset with an ability to balance long-term strategy and short-term operational needs.
• Practical decision-making approach with strong problem-solving capabilities.
• Familiarity with modern software development practices, program management, and technical engineering environments.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field or equivalent combination of education and experience.
• At least 8 years of progressive experience in IT, including roles in service ownership, application management, enterprise systems, or similar leadership positions.
• Hands-on experience supporting legal applications or similar systems.
• Demonstrated ability to execute technology plans and support legal operations.

Preferred Education, Experience, & Skills

• Strong history of leading enterprise system sustainment and application lifecycle management.
• Experience driving alignment across cross-functional teams.
• Ability to communicate technical and non-technical concepts clearly to executives.
• Leadership experience building teams, developing talent, and fostering a culture of excellence.

Benefits

• Health, dental, and vision insurance.
• Health savings accounts.
• 401(k) savings plan.
• Disability coverage.
• Life and accident insurance.
• Employee assistance program.
• Legal plan.
• Discounts on home, auto, and pet insurance.
• Paid time off and paid holidays.
• Other types of leave, including paid parental, military, bereavement, and applicable federal and state sick leave.
• Participation in the company recognition program for monetary or non-monetary recognition awards.