[Hiring] Manager, Legal Systems Strategy & Operations @General Motors

Role Description

The Manager, Legal Systems Strategy & Operations is responsible for end-to-end ownership of key legal technology platforms (including iManage, Anaqua, and TAP), ensuring they are stable, integrated, and continuously evolving to meet the needs of the Law & Policy organization.

Building on the existing iManage and GPAS operations manager role, this position expands the scope to lead cloud migrations, system integrations, workflow automation, and overall systems strategy and management for Legal.

The ideal candidate has deep experience configuring and operating enterprise legal systems, strong technical aptitude around integrations and automation, and the ability to partner with Legal, IT, and vendor teams to drive a scalable, modern, AI-enabled legal technology ecosystem that supports advanced analytics, automation, and decision-making across the Law & Policy organization.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field, or equivalent experience.
• 5+ years of experience with enterprise systems administration or configuration, ideally within legal, compliance, or adjacent corporate functions.
• Demonstrated experience configuring and supporting legal or knowledge management platforms such as document management (e.g., iManage), matter or case management, or workflow systems.
• Proven experience with system integrations (APIs, middleware, ETL, or similar) and working with integration / systems engineering teams.
• Hands-on experience supporting or delivering cloud-based SaaS platforms or cloud migrations.
• Strong analytical and problem-solving skills, including incident triage, root cause analysis, and performance tuning.
• Excellent communication skills with the ability to translate between technical and non-technical stakeholders.

Requirements

• Experience as a Senior Systems Configurator or Systems Engineer in a complex, global environment.
• Demonstrated work on legal platforms and integrations, including troubleshooting jobs, managing scheduled processes, and supporting SaaS or hybrid deployments.
• Familiarity with legal operations processes (e.g., matter lifecycle, document management, discovery, compliance workflows).
• Experience with workflow automation tools, job schedulers, or orchestration platforms.
• Exposure to incident and change management practices (e.g., ITIL), including participation in on-call or priority incident response.

Benefits

• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
• Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.