[Hiring] Manager, Legal Operations @Nearmap

Role Description

Our Manager, Legal Operations & Compliance will be the backbone behind how Nearmap's legal function runs, day in and day out. You'll lead the legal operations team and own our legal tech stack, including:

• Jira
• Conga/CPQ/CLM
• Checkbox
• Agiloft
• DocuSign
• Salesforce

Responsibilities include:

• Leading and developing the legal operations team by strategically allocating work, cross-training across teams/verticals, and managing leave/coverage plans to avoid single points of failure.
• Overseeing the RFQ/RFP process, working closely with the Contracts and Proposal Manager and cross-functionally to build a scalable process ensuring timely and efficient submission of proposals and completed questionnaires.
• Owning and triaging the Legal Jira intake queue, ensuring requests are correctly routed, assigned, and progressed per the intake workflow. Exploring ways to optimize.
• Serving as primary approver on Salesforce quotes requiring legal review, applying the quote approval process and escalating to delegates as needed.
• Supporting Sales and account teams on legal matters, including training on contract risk, handling customer-facing legal enquiries, and managing recurring requests (NDAs, sole source letters, imagery permissions, COIs).
• Reviewing and negotiating NDAs and similar agreements, balancing risk identification with Nearmap's business needs, and collaborating on global legal projects led by regional Counsel.
• Owning the legal technology strategy and stack, including Conga/CPQ, Checkbox, Agiloft, DocuSign, and the Salesforce Legal Queue, driving adoption, configuration, and vendor management.
• Maintaining the contract management system, global contracts register, template/clause library, and document retention practices.
• Defining and maintaining legal operations KPIs and dashboards (ticket volume, turnaround time, contract cycle time, outside counsel spend), using data to guide resourcing and process improvements.
• Managing Nearmap's quoting and contracting process, including Schedule 1 terms and Order Level Materials.
• Supporting entity governance across all jurisdictions, including registrations, annual renewals, registered agents, filings, and license renewals.
• Owning the annual insurance renewal process with Nearmap's broker and managing certificate of insurance requests from customers and vendors.
• Supporting the Company's data privacy program and maintaining the Legal Ops-owned policy library, ensuring version control, brand compliance, and regular review.
• Owning compliance operations, regulatory statement delivery, and standing up an outside counsel management program covering engagement guidelines, spend, and business reviews.

Qualifications

• Paralegal studies or diploma in law and 4+ years' experience in a legal operations role, ideally by way of implementing a legal operations function at a major law firm or in-house.
• Substantive experience drafting, reviewing, and negotiating contracts and correspondence, with broad commercial and corporate law knowledge, particularly IP, licensing, SaaS, revenue recognition, and privacy in a technology context.
• Proven ability to manage complex problems and business needs in a fast-paced environment, balancing risk against quality with minimal supervision.
• People management experience, including performance management, workload allocation, and building team capability and capacity.
• Experience administering contract lifecycle management and legal workflow platforms (e.g., Conga/CPQ, Checkbox, Agiloft, DocuSign), with a strong systems and process orientation.
• Data-driven approach, using analytics and reporting to unlock team capacity and inform decision-making.
• Strong interpersonal, negotiation, and communication skills. High attention to detail and proficiency in MS Office.

Requirements

• Experience with entity management, corporate governance, and administering compliance programs preferred.
• Exposure to RFP management and government contracting (federal and local), including GSA Schedule contracts, preferred.
• Experience with CRM systems such as Salesforce preferred.

Benefits

• We move fast and work smart; often wearing multiple hats.
• We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.