Role Description
Exercises independent judgment in handling complex Home and Auto liability claims, including coverage issues, liability evaluation, injury assessment, negotiation and resolution strategy. Provides technical guidance to less experienced staff and supports consistent claim handling practices.
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Conducts investigations, evaluates and makes recommendations regarding coverage and liability.
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Handles claims involving complex liability, damages or coverages.
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Negotiates with all parties, or their representatives, within designated authority.
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Documents the file and submits reports.
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Identifies subrogation opportunities and initiates appropriate action.
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Completes required training.
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Provides support for property claims during periods of heavy volume.
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Trains and mentors.
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Travel for training may be required.
Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Qualifications
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High school diploma or equivalent and five years of claims related experience required; or
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Associate degree and three years of claims related experience required; or
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Bachelorโs degree and one year of claims related experience required.
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Working knowledge of liability coverages, laws, injury evaluation, reserving, negotiation and claim documentation required.
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Travel for training may be required.
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Associate in Claims (AIC), Senior Claims Law Associate (SCLA) or related designation preferred.
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Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses as business needs require.
Requirements
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Lifting/Moving 0-20 lbs; Occasional (<20%)
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Driving; Occasional (<20%)
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Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
Benefits
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Premier health, prescription, dental, and vision benefits for you and your dependents.
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Coverage begins your first day of work.
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Low contributions to medical and prescription premiums.
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We currently pay up to 97% of employeesโ monthly premium costs.
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Pension: among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
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401(k) with up to 4% contribution match.
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Paid time off: Paid vacation, personal days, sick days, bereavement days and parental leave.
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Career development: Including a tuition reimbursement program for higher education and industry designations.
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Additional benefits: company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.