[Hiring] Legal Operations Specialist @Independence Pet Group

Role Description

IAIC is seeking a Legal Operations Specialist to work side-by-side with our Legal Operations Director to manage specific legal operations functions, such as:

• Matter management
• E-billing
• Contract management
• Knowledge management
• Training

The legal operations specialist will also assist in:

• Creating processes and practices that improve the day-to-day efficiency and effectiveness of the LRC team
• Facilitating change
• Controlling legal service costs

This is a generalist role that involves handling and supporting projects across the full range of subject matter supported by the LRC team.

Key responsibilities include:

• Assisting with vendor and technology management by overseeing vendor relationships and identifying legal tech solutions to streamline practices such as e-billing, Contract Lifecycle Management, and Document Management Systems
• Reinforcing the use of available tech solutions to ensure they align with broader enterprise objectives
• Overseeing the invoicing and payment process for legal services and working with finance and accounting departments to analyze legal spend
• Collaborating with external legal service providers, such as vendors and billing support teams of contracted outside counsel firms
• Identifying opportunities to develop and maintain a knowledge management system for sharing legal resources
• Assisting with contract administration processes in Zip and/or Ironclad
• Creating and delivering technical and process training support for the LRC team
• Collaborating with cross-functional internal teams, including sales, customer support, IT/technology, finance, and accounting

Qualifications

• BA or BS required
• 1–2 years of experience; clerical experience also preferred
• Strong critical thinking skills
• Demonstrated inquisitive and curious mindset
• Experience developing forms, processes, and policies
• Proven track record of collaborating with cross-functional groups
• Excellent analytical, problem-solving, and communication skills
• Able to thrive in a challenging environment and manage multiple deadlines
• Proficient in business applications such as Microsoft Word, Excel, and SharePoint
• Strong experience in developing, implementing, and using technology solutions (e.g., Ironclad, Xakia, HCue, DocuSign, SERFF, Westlaw, etc.)

Requirements

• Able to thrive in a demanding environment and successfully manage multiple deadlines

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)