[Hiring] Legal Operations Manager, Privacy and Compliance @Khan Academy

Role Description

The Legal Operations Manager will help us develop, implement, and manage legal and compliance processes that support our AI-powered education platform and protect the privacy of our learners, including children and students. You will:

• Partner with cross-functional teams to support privacy, security, and compliance programs.
• Develop processes that allow us to meet our commitments to user privacy in a seamless and scalable manner that promotes operational efficiency.
• Provide operational support to the legal team.

Your responsibilities will include:

• Supporting our global privacy compliance program and processes, including administering tools and coordinating responses to privacy inquiries and compliance assessments.
• Administering our vendor management and procurement programs and tools, providing support to business leads and vendor approvers.
• Coordinating cross-functional compliance processes requiring input from business leads and technical, security, privacy, and legal team members.
• Collaborating with cross-functional stakeholders to support, improve, and shape compliance-driven policies and procedures.
• Developing recommendations for process mapping and workflow approvals that reduce organizational pain points.
• Ensuring that our compliance protocols are clearly communicated, followed, and documented.
• Assisting as needed with contract management, policy updates, and preparation of training materials.
• Engaging in special projects and ad-hoc matters.

Qualifications

• 5-10 years’ experience in legal operations, privacy program management, or similar legal/compliance roles.
• Experience in vetting, implementing, configuring, and using process management tools and systems.
• Strong written and verbal communication skills.
• Keen attention to detail and process management.
• Strong business judgment and the ability to determine when to resolve issues independently.
• Familiarity with contract terms and contract management.
• Experience in education technology, children's services, or organizations subject to COPPA, FERPA, or state student privacy laws is a plus.
• Proven cross-cultural competency skills.

Requirements

• A background in data privacy compliance requirements and best practices, with a CIPM or similar certification is ideal but not required.
• You thrive on bringing easy to access and implement processes through project management skills.
• You are invigorated by the opportunity to be involved in all aspects of our developing compliance programs.
• You are interested (and enthusiastic) about the power of technology to transform workflows.

Benefits

• Competitive salaries.
• Ample paid time off as needed – Your well-being is a priority.
• 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost.
• Remote-first culture - that caters to your time zone, with open flexibility as needed.
• Generous parental leave.
• An exceptional team that trusts you and gives you the freedom to do your best.
• The chance to put your talents towards a deeply meaningful mission.
• Opportunities to connect through affinity, ally, and social groups.
• 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life.