[Hiring] Legal Operations Analyst @Docusign

Role Description

Docusign is seeking a dynamic and highly organized Legal Operations Analyst - Legal Technology Advocacy & Operations to join our forward-thinking Legal department. This is a unique, hybrid role that sits at the intersection of legal operations, product development, strategic communications, and product marketing. As a Legal Operations Analyst, you will be the operational backbone that makes this highly critical, cross-functional work possible, driving the success of our department's ambitious plan to re-shape the modern legal department.

• Support legal leaders as they engage with customers and prospects and prepare comprehensive customer intelligence, detailed briefing documents, communications, and strategic talking points to ensure successful peer-to-peer technical sales conversations.
• Be the expert on the Docusign Intelligent Agreement Management (IAM) platform and curate compelling content and messaging for our customers and prospects.
• Partner closely with the Marketing team to co-develop pitch-perfect, highly tailored messaging directed to the legal persona (legal operations and in-house lawyers).
• Translate complex product capabilities into clear, compelling value propositions that resonate with our customers and prospects.
• Leverage cutting-edge legal technology capabilities by designing, building, and deploying automated agentic solutions to streamline operations and showcase the practical power of IAM.
• Draft and curate effective enablement materials, collateral, and case studies that empower Docusign's broader sales organization to effectively sell our IAM legal tech suite to discerning legal buyers.
• Act as the operational engine for the outreach program to build, optimize, and maintain the workflows, schedules, tracking mechanisms, and cross-functional processes required to scale our highly successful peer-to-peer program smoothly.
• Serve as the dedicated legal lead for industry conferences and internal executive roundtables and develop the strategic narrative for Docusign's legal presence.
• Maintain a deep, fluent understanding of the legal technology landscape, industry trends, and in-house legal and legal operations pain points.
• Serve as a critical bridge between Legal, Marketing, Sales, and Product teams to align messaging and share insights gathered from direct customer-legal interactions.

Qualifications

• Bachelor's degree (BA or BS) (Note: A J.D. is not required for this role).
• 5+ years of related experience.
• Experience in operations, legal operations, or program management.
• Experience with the legal technology industry and modern legal operations tools.
• Experience building and deploying digital agents or advanced automated workflows.
• Experience advising, preparing, and collaborating with senior legal executives and cross-functional leadership teams.
• Experience helping colleagues and stakeholders adopt new tools and processes.
• Experience effectively communicating complex technical and legal concepts to diverse audiences.

Requirements

• Outstanding writing and drafting skills with a proven track record of creating effective corporate messaging, marketing content, or executive briefing materials.
• Strong understanding of marketing principles, with the ability to craft messaging that resonates with the in-house lawyer persona.
• Experience with commercial contracting processes (both customer and supplier).

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region.
• Paid Parental Leave: take up to six months off with your child after birth, adoption, or foster care placement.
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment.
• Retirement Plans: select retirement and pension programs with potential for employer contributions.
• Learning and Development: options for coaching, online courses, and education reimbursements.
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.