Role Description
As a Document Management Consultant, you'll help law firms and legal departments optimize their document management systems.
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Assist clients from the initial planning conversation through ongoing support.
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Identify and improve system usage based on firm needs.
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Spot useful solutions beyond immediate requests.
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Stay updated with new features from NetDocuments and iManage, including AI tools.
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Set up security and workspaces, connect systems to everyday tools, and guide migrations.
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Continue client engagement post go-live, discussing goals and training staff.
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Collaborate with consultants, migration engineers, and project managers.
Qualifications
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3+ years of hands-on experience with NetDocuments or iManage.
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Experience leading or facilitating at least one end-to-end DMS implementation.
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Hands-on work with DMS integrations, cabinet migrations, or data conversions.
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Skill in training end users and creating clear user documentation.
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Confidence in leading client discovery and framing solutions for diverse audiences.
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Strong project and time management skills.
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A track record of building trust with clients and internal stakeholders.
Requirements
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Bonus experience with information governance tools such as iCompli or FileTrail.
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Familiarity with Checkbox, WalkMe, BA Insight, SharePoint, Prosperoware CAM, or ServiceNow.
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Experience working in or consulting for large law firms or corporate legal departments.
Your Responsibilities
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Lead discovery sessions to understand document workflows and success metrics.
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Build and configure NetDocuments or iManage environments.
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Train end users and create user documentation.
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Plan enhancement projects and run health reviews.
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Serve as the client's point of contact for system questions and roadmap decisions.
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Coordinate with data migration and system update teams.
Benefits
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100% remote work with reliable internet and a professional workspace.
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Flexibility in working hours, with a schedule of 8:30 a.m.β5 p.m. ET, Monday through Friday.
Company Description
We're Affinity and Lawyerist (one team; two brands), changing the legal industry by helping legal professionals build healthy businesses and better lives.
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Produce a podcast, The Lawyerist Podcast.
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Publish best-selling books, Be a Next Level Leader and The Small Firm Roadmap.
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Speak at national conferences and build partnerships with reshaping tools and organizations.
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Commitment to core values: Be Inclusive, Act with Integrity, Grab the Marker, Stay Curious, Drive Change.