[Hiring] Legal & Control @Apptad, Inc.

Role Description

The role involves working as a Solution Architect or in a similar capacity, focusing on customer success and legal/contract operations.

• 8+ years in a customer-facing role as a Solution Architect, Technical/Process Consultant, Customer Success Manager, or related role.
• 5+ years of experience managing executive business stakeholders in a customer organization, preferred.
• 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or related role.
• Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub preferred.
• Knowledge of ServiceNow's integration tools and capabilities preferred.
• 2+ years of experience working with Legal or Contract Management processes or technology preferred.
• Experience implementing ServiceNow Legal & Contract Operations products strongly preferred.
• Fanatical about customer success and tenacious about advising, coaching, and mentoring customers on our technology as well as the disciplines of procurement and supply chain.

Other skills which will help you succeed in this role:

• Data-driven.
• Experience with value consulting/realization.
• Verbal and written communication talent.
• Content (webinar) development.

Qualifications

• 8+ years in a customer-facing role.
• 5+ years managing executive business stakeholders.
• 2+ years with the ServiceNow platform.
• Experience with Legal or Contract Management processes.
• Experience implementing ServiceNow Legal & Contract Operations products.

Requirements

• Knowledge of ServiceNow platform topics.
• Knowledge of ServiceNow's integration tools.
• Strong customer success focus.

Company Description