[Hiring] Legal & Control @Apptad, Inc.

Role Description

The role involves working as a Solution Architect or similar position, focusing on customer success and technical consulting.

• 8+ years in a customer-facing role as a Solution Architect, Technical/Process Consultant, Customer Success Manager, or related role.
• 5+ years of experience managing executive business stakeholders in a customer organization, preferred.
• 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role.
• Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub preferred.
• Knowledge of ServiceNow's integration tools and capabilities preferred.
• 2+ years of experience working with Legal or Contract Management processes or technology preferred.
• Experience implementing ServiceNow Legal & Contract Operations products strongly preferred.
• Fanatical about customer success and tenacious about advising, coaching, and mentoring customers on our technology as well as the disciplines of procurement and supply chain.

Qualifications

• Data-driven.
• Experience with value consulting/realization.
• Verbal and written communication talent.
• Content (webinar) development.

Requirements

• Client interview required for selection: Yes.

Company Description