[Hiring] Legal & Compliance Manager @ClearStar, Inc.

Role Description

ClearStar's Legal & Compliance Manager owns the daily execution and continuous improvement of the company's compliance program. This is a senior individual contributor role: the in-house subject matter expert who keeps ClearStar's consumer reporting operations compliant, audit-ready, and optimized to support our customers' confidence in ClearStar.

• Own end-to-end compliance operations: consumer disputes, full file disclosure requests, data subject privacy requests, FCRA adverse action workflows, and escalations from Sales, Support, and Operations.
• Establish and manage SLAs for compliance workflows, tracking performance and driving consistent execution.
• Monitor federal and state regulatory developments (FCRA, state CRA laws, ban the box, privacy frameworks) and translate changes into internal guidance, operational updates, and client communications.
• Maintain ClearStar's compliance policy and procedure library, ensuring documentation is current and operationally implemented.
• Own the client credentialing function, executing daily tasks while maintaining consistent turnaround standards.
• Support PBSA accreditation through audit preparation, documentation management, and gap remediation.
• Identify compliance risks and implement mitigation controls in coordination with the Associate General Counsel.
• Serve as the primary compliance resource for client-facing teams on credentialing requirements, adverse action obligations, and permissible purpose determinations.
• Develop and deliver employee compliance training and maintain training records.
• Support the Associate General Counsel with legal operations including contract governance, litigation coordination, entity filings, and document management.
• Additional duties as needed.

Qualifications

• Bachelor's degree in Legal Studies, Business Administration, Criminal Justice, or a related field.
• 5+ years of compliance experience at a Consumer Reporting Agency (CRA).
• Deep working knowledge of the federal FCRA and relevant state consumer reporting laws.
• Experience supporting PBSA accreditation, including audit preparation or ongoing maintenance.
• Proven ability to independently manage compliance processes with minimal supervision.
• Strong judgment on when matters require attorney escalation versus independent resolution.
• Excellent written communication skills with the ability to translate regulatory requirements into clear operational guidance.
• A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection.

Benefits

• Paid healthcare and life insurance premiums.
• Low-cost dental and vision insurance.
• Company-paid basic life insurance and a company-paid Short-Term Disability policy.
• Employee assistance program.
• 401(k) matching up to 4%.
• Time off and 9 company paid holidays.
• 2 additional days of paid time off for volunteer activities.