[Hiring] Legal Client Intake Coordinator @Job Duck

Role Description

This role offers the opportunity to support a growing practice by serving as a dependable, organized, and compassionate point of contact for callers and clients. As part of Job Duck, you will manage intake processes, handle daily communications, and ensure that every interaction reflects professionalism and genuine care. Your work will help streamline operations, maintain accurate records, and support a team that relies on strong coordination and excellent follow-through. Someone who thrives in a detail-oriented, people-focused environment and enjoys bringing order, clarity, and warmth to busy workflows will excel in this position.

• Monthly Salary Compensation: 1,150 to 1,220 USD

Responsibilities include, but are not limited to:

• Organize, update, and maintain digital documents
• Enter data across multiple CRMs, ensuring all information is correct
• Schedule meetings and coordinate availability with clients and team members
• Follow up on pending data entry tasks and ensure timely completion
• Gather caller information and record it properly
• Complete required forms and documentation
• Answer incoming phone calls and provide clear, professional communication
• Manage intake processes with accuracy and consistency

Qualifications

• 1 year experience as an intake specialist in a legal firm
• Must be comfortable interacting with white glove clients
• Requires excellent English communication and strong command of grammar
• Ideal for someone who is committed, service-oriented, and comfortable balancing warmth with professionalism

Requirements

• Work Schedule: Monday-Friday
• Expected call volumes: 6-30 calls daily
• Location: Remote
• Time Zone: Central Standard Time [CST]
• Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America)
• Languages: English

Benefits

• Great Place to Work Certification every year since 2022

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.