[Hiring] Legal Case Manager @Get Linked Up

Role Description

Are you an experienced Personal Injury Case Manager with experience in Texas cases seeking a flexible, remote opportunity? Our staffing company is looking for highly skilled and empathetic independent contractors to support law firms nationwide. This is a virtual independent contractor position, offering the freedom to manage your caseload from anywhere. You'll be instrumental in ensuring client well-being and providing invaluable support to legal teams.

As a Personal Injury Case Manager, you'll be the backbone of client support and case progression. Your responsibilities will include:

• Client Advocacy:
  • Guiding clients through every step of their case.
  • Ensuring timely communication regarding appointments and deadlines.
  • Arranging transportation for medical treatments when necessary.
• Case Coordination:
  • Opening and managing client files in case management software.
  • Meticulously tracking progress.
  • Ensuring all required documents, forms, and authorizations are gathered and confirmed.
  • Ordering medical records, obtaining photos, and fulfilling FOIA requests.
• Team Collaboration:
  • Working closely with law firm counterparts, insurance companies, and medical providers.
  • Facilitating smooth communication to ensure clients receive necessary legal and medical support.
  • Collaborating with Client Case Manager Auditors to address any identified deficiencies.
• Oversight & Reporting:
  • Managing medical requests and treatment plans.
  • Ensuring adherence to prescribed schedules.
  • Preparing essential reports.
  • Providing oversight on case billings, budgets, and timelines.
• Compliance:
  • Adhering strictly to all software policies and procedures.
  • Consistently meeting or exceeding Key Performance Indicators (KPIs).

Qualifications

• Deep knowledge of healthcare and legal processes within personal injury.
• A minimum of two years of legal case management experience is preferred.
• Prior insurance industry experience is a plus.
• Fluent English at a C1 level or above, both written and verbal.
• Exceptional organizational skills with a keen eye for detail.
• Ability to work autonomously and integrate into a team-oriented environment.
• Proficiency with Microsoft Office Suite or similar software.
• A High School Diploma is required; a BS/BA in Business or equivalent experience is preferred.
• A Paralegal certificate is a plus.

Requirements

• Compassionate approach to client interaction.
• Ability to maintain professionalism with attorneys, experts, and all stakeholders.
• Strong typing skills and willingness to learn new technologies and software.

Benefits

• Full, comprehensive paid training will be provided to ensure your success in this role.
• This is an independent contractor role; you will be responsible for providing your own equipment and handling all self-employment taxes as per your country's laws.