[Hiring] Legal Assistant | Personal Injury @HireHawk

Role Description

We are seeking an experienced, proactive Personal Injury Legal Assistant to support our legal team. This is a high-impact, client-facing role for someone who can contribute immediately, think critically, and operate independently—not just execute tasks. This position is ideal for a professional who brings strong judgment, ownership, and the ability to add real value by improving processes and outcomes.

• Request, track, and follow up on medical records and billing from providers, hospitals, and insurance companies
• Coordinate with medical providers to verify billing details, outstanding balances, and required documentation
• Maintain and update case files, ensuring all records and documentation are accurate and current
• Review medical records and bills for completeness, identifying and flagging any missing or inconsistent information
• Assist with case intake, including initial file setup and documentation organization
• Communicate with clients regarding treatment status and outstanding documentation needs
• Monitor and track deadlines to ensure timely receipt of medical records and billing documents
• Organize and prepare case documentation for demand packages, litigation, and settlement processes
• Provide administrative and case-related support to attorneys, paralegals, and case managers
• Accurately maintain logs, notes, and updates within case management systems

Qualifications

• Minimum of 2 years of experience in personal injury law (required)
• Demonstrated experience in medical records retrieval, medical billing coordination, and collaborating with healthcare providers and insurance companies
• Strong understanding of personal injury case workflows and processes
• Excellent organizational and time management abilities
• Exceptional attention to detail and accuracy
• Proven ability to manage multiple cases and meet concurrent deadlines
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and case management software
• Bilingual in Spanish

Requirements

• Strong critical thinking and sound judgment
• Self-sufficient, reliable, and accountable
• High ownership mentality—takes responsibility and drives results
• Professional, client-focused approach
• Someone who adds value immediately, not just follows instructions

Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services
• Option to withdraw up to 50% of approved earnings before payday