[Hiring] Legal Assistant @Political Asylum Lawyers

Role Description

You will be the primary point of contact for clients, engaging them daily in both English and Spanish and bringing outstanding communication skills and empathy to those relationships. This will mean sending emails and making phone calls daily to respond to client inquiries and to seek information and documents from them as we manage their cases.

• Keep case development on track by following established workflows and flagging anything that falls behind.
• Proactively communicate with your teammates to let them know of any issues or difficulties you are facing in a case.
• Master our standard operating procedures for managing cases and working with clients.
• Maintain a quiet space, fast internet, and discipline to stay on task without close supervision.
• Be flexible as the nature of your tasks may change daily or over time.
• Speak Spanish and English fluently and be comfortable using both languages professionally.
• Be detail-oriented and able to work under pressure, meeting deadlines and producing top-notch work.
• Handle intense work situations, sometimes on compressed timelines, while promoting a culture of excellence.
• Build skills that will serve you throughout your career, as we prioritize training and professional development.

Qualifications

• Experience preparing immigration applications is preferred but not required.
• Commitment to the firm’s mission of helping immigrants secure their future in the United States through asylum.
• Fluent in Spanish and English.
• Tech-focused skills and eagerness to learn new online systems and procedures.
• Outstanding communication and interpersonal skills.
• Empathetic and able to communicate with clients who are under significant stress.
• Works well under pressure.
• Organized, detail-oriented, and able to perform at a high level with minimal supervision.
• Able to keep track of tasks and meet deadlines.

Requirements

• Must speak Spanish and English fluently.
• Must have a quiet space and fast internet.
• Must be flexible and adaptable to changing tasks.
• Must be detail-oriented and able to work under pressure.

Benefits

• This position offers a monthly gross salary of USD 1,400, commensurate with experience and qualifications.
• 11 U.S. federal holidays off (paid) regardless of your location.
• Week between Christmas and New Year's — office closed, fully paid.
• Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws.
• Comprehensive training program — we invest in bringing you up to speed on our systems and best practices.
• Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise.
• Career advancement paths — we promote from within and create opportunities.
• Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job.

How to Apply

To apply, please submit a resume and a cover letter, both of which must be in English. Your application won’t be considered without a cover letter. Your cover letter should explain why you’re uniquely qualified for this particular position, and why you would be a great fit for our law firm. Generic, copy/paste cover letters will be discarded. Upload your cover letter and resume, in PDF format, through the software program where you’re viewing this announcement. Please do not call or email us about this opening.