[Hiring] Legal AI Engineer @Thomson Reuters

Role Description

As a Legal AI Engineer focused on helping law firms adopt generative AI, you will partner directly with customers to uncover their highest-value legal workflows and show how Thomson Reuters Legal AI can address them. This is a high-impact role that sits at the intersection of customer strategy, hands-on AI experimentation, and thought leadership.

Key Responsibilities:

• Lead in-person discovery sessions, solution demonstrations, workflow workshops, and executive briefings with law firm customers to identify priority legal workflows.
• Support customers throughout the lifecycle by scoping Legal AI use cases, advising on workflow and solution design, and demonstrating legal AI capabilities.
• Partner with Customer Success Managers to develop Legal AI adoption strategies and support successful solution deployment.
• Discover, test, and document best practices for applying Thomson Reuters Legal AI across customer workflows.
• Apply a strong understanding of the legal technology ecosystem to determine the best approach for customer needs.
• Support customer advocacy by communicating customer needs to cross-functional partners in Product, Engineering, and Marketing.
• Contribute to Thomson Reuters’ thought leadership by sharing expertise with customers and the broader market.
• Be an effective advocate for Thomson Reuters products, understanding their strengths and areas for improvement.

Travel:

• This role requires regular travel (approximately 25-30%, varying by quarter) to customer and firm sites to support client engagements.

Qualifications

• J.D. from an accredited US law school required.
• Prior experience practicing law required (e.g., in a law firm, in-house legal department, government, clerkship, or comparable legal practice setting).
• Proven experience in customer- or client-facing roles, ideally engaging with Enterprise or complex accounts.
• Familiarity with legal workflows and processes such as due diligence, eDiscovery, large document review, compliance, or related domains.
• Demonstrable experience with generative artificial intelligence applications.
• Substantial experience using a variety of online legal research and practice tools (e.g., Westlaw, Practical Law, HighQ, Relativity, Everlaw, etc.).
• Tech-savvy with a strong aptitude for learning new AI tools and platforms.
• Experience with basic programming (Python) and/or exploratory coding for problem-solving is a plus but not required.

Requirements

• Experience in customer-facing roles, ideally working with Enterprise accounts.
• Understanding of the architecture and operation of large language models (LLMs).
• Ability to communicate technical concepts and create clear, high-quality documentation.
• Thrive on working directly with motivated customers to solve complex problems.
• Bring creativity, curiosity, and a growth mindset to problem-solving.
• Stay up-to-date with emerging AI research and industry trends.
• Embrace innovation and experimentation.

Benefits

• Flexibility & Work-Life Balance: Supportive workplace policies to manage personal and professional responsibilities.
• Career Development and Growth: Culture of continuous learning and skill development.
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, and retirement savings.
• Culture: Award-winning reputation for inclusion and belonging.
• Social Impact: Opportunities for paid volunteer days and involvement in pro-bono projects.
• Making a Real-World Impact: Helping customers pursue justice, truth, and transparency.