[Hiring] Knowledge & Research Legal Engineer @RELX

Role Description

Are you passionate about helping large law firms unlock the potential of AI and transform legal research and knowledge workflows? Do you enjoy partnering with librarians, information professionals, and innovation leaders to drive adoption, solve complex challenges, and deliver meaningful customer outcomes?

The Knowledge & Research Legal Engineer builds trusted relationships with librarians, information professionals, and innovation leaders within large law firms, helping them identify practical opportunities to adopt and expand the use of AI-powered legal research and workflow solutions. Working closely with customer-facing teams, this role supports implementation, drives engagement, and provides strategic guidance on the responsible use of generative AI technologies in legal environments.

Responsibilities

• Build enduring relationships with librarians, information professionals, innovation leaders, and other stakeholders in assigned large law firms.
• Understand their priorities, existing processes, and goals for AI adoption.
• Work with customers and account teams to identify practical opportunities for LexisNexis AI and workflow solutions.
• Tailor use cases and implementation approaches to each firm’s needs, governance practices, and measures of success.
• Lead tailored demonstrations, training, workshops, and executive briefings.
• Help librarians evaluate new capabilities, support implementation, and educate attorneys and other users across their firms.
• Advise customers on AI capabilities and limitations, responsible use, adoption challenges, and opportunities to improve research and knowledge workflows.
• Partner with Client Managers and other account team members to develop engagement plans, identify growth opportunities, and increase use and advocacy of LexisNexis solutions, including Lexis+® with Protégé™.
• Gather feedback on customer needs, implementation barriers, emerging use cases, and product enhancements.
• Share specific recommendations with product, development, and marketing teams.
• Participate in librarian associations, conferences, advisory board meetings, and other industry events through customer conversations, presentations, and product demonstrations.
• Contribute ideas and content to customer education and marketing programs.
• Maintain accurate activity records, use required reporting tools, and meet established goals and objectives.

Qualifications

• A Juris Doctorate Degree and MLS.
• At least three years of recent (within last 3-6 months) experience working as a librarian in a large law firm, with direct experience supporting legal research, knowledge services, or technology adoption.
• Hands-on experience implementing AI solutions at a large law firm, including evaluating use cases, supporting rollout, training users, and addressing adoption challenges.
• Strong AI fluency, including practical experience with generative AI tools and the ability to discuss their capabilities, limitations, and governance considerations with law firm stakeholders.
• Excellent presentation, training, facilitation, communication, and consultative problem-solving skills.
• Ability to collaborate across account, product, and marketing teams and manage multiple customer priorities.
• Willingness and ability to travel at least six times per year, including overnight travel, for conferences, advisory board meetings, and in-person client meetings.

Benefits

• We promote a healthy work/life balance across the organization.
• Numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.
• Flexible working hours to help you fit everything in and work when you are the most productive.

Company Description

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.