[Hiring] Intake Paralegal @Job Duck

Role Description

The Intake Paralegal will play a key role in supporting the firm by guiding new clients through the early stages of their legal journey with clarity, professionalism, and empathy. In this role, the paralegal will handle structured intake meetings, organize case files, and ensure that attorneys receive complete, accurate, and well‑prepared documentation.

• Ensure all materials are prepared and attorney‑ready before review
• Document all communication and maintain detailed case notes
• Monitor intake‑related deadlines and escalate issues when needed
• Provide clear explanations of procedural next steps while avoiding legal advice
• Coordinate with attorneys and internal team members to move cases forward efficiently
• Identify missing information and follow up proactively
• Maintain complete and accurate case files within the case management system
• Request, collect, and track all required documentation and disclosures
• Gather, document, and organize all relevant case facts and background information
• Maintain professional, empathetic communication with clients throughout the intake phase
• Conduct structured intake meetings with newly retained clients
• Participate in meetings and contribute to process improvement initiatives
• Maintain organized digital files and follow firm procedures for documentation, security, and confidentiality

Qualifications

• Strong written and verbal communication skills
• High attention to detail
• Proficiency in Google Workspace required
• Emotional intelligence and professionalism
• Experience using CLIO or other case management software preferred
• Proactive problem‑solving
• Comfort using technology, digital files, and case management systems
• Ability to maintain confidentiality
• Consistent follow‑through and accuracy in deadline‑driven environments
• Experience working in a law firm
• Prior experience in a professional office environment as a Paralegal, Legal Assistant
• Background in family law strongly preferred

Requirements

• Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America)
• Languages: English, Spanish

Benefits

• Salary Range: 1,150 USD to 1,220 USD

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!