[Hiring] Immigration Case Manager @WOW Remote Teams

Role Description

This is a remote position. Our client is looking for an Immigration Case Manager with hands-on experience managing U.S. immigration matters and providing attentive support to clients throughout their cases. The position will primarily support Adjustment of Status (AOS)/family-based immigration and litigation matters.

• Manage immigration cases throughout different stages of the case lifecycle.
• Support Adjustment of Status, family-based immigration, and litigation matters.
• Communicate directly with clients in both English and Spanish, providing professional and compassionate case support.
• Gather, review, organize, and maintain client information and supporting documentation.
• Prepare immigration applications, forms, petitions, and related case materials for attorney review.
• Ensure applications and supporting documents are complete, accurate, and properly organized before submission.
• Complete electronic filings and maintain accurate digital case records.
• Monitor filing dates, court dates, case milestones, and other critical deadlines.
• Follow up with clients regarding outstanding information and documentation.
• Maintain detailed and up-to-date case files and records.
• Assist attorneys and other team members with immigration-related administrative and case management tasks.
• Handle multiple active matters while maintaining accuracy, organization, and timely follow-through.

Qualifications

• Experience with Adjustment of Status and family-based immigration cases is strongly preferred.
• Immigration litigation experience is highly valuable.
• Experience with Special Visas, Consular Processing, and/or removal defense is a plus.
• Broader exposure to multiple areas of U.S. immigration law is preferred.
• Professional and dependable approach to work.
• Compassionate and patient when communicating with clients navigating sensitive immigration matters.
• Strong sense of ownership and accountability.
• Team-oriented mindset with the ability to operate independently when needed.
• Excellent verbal and written communication skills.

Requirements

• Minimum 2 years of professional experience as an Immigration Case Manager, Immigration Paralegal, or in a substantially similar immigration-focused position.
• Professional fluency in English and Spanish, both written and spoken.
• Direct experience preparing U.S. immigration applications and supporting documentation.
• Experience managing immigration cases and deadlines.
• Familiarity with electronic filing processes.
• Strong client-facing communication skills.
• Strong English writing and written communication abilities.
• Proficiency with Microsoft Office.
• Excellent organizational skills and attention to detail.
• Ability to prioritize multiple cases and meet strict deadlines.
• Ability to work independently while collaborating effectively with attorneys and other team members.

Benefits

• Full-time position
• 100% remote
• Monday through Friday schedule.
• Fixed working hours: 9:00 AM–6:00 PM Central Time.
• Opportunity to work directly with an experienced U.S. immigration legal team.