[Hiring] Expert Witness Research Analyst @RELX

Role Description

As an Expert Witness Research Analyst, you will conduct Testimonial History and Party History research using court records and legal research tools, providing clients with clear and relevant information. You will manage search requests, communicate with customers, and collaborate with the team to meet quality and turnaround objectives.

• Schedule: This is a part-time role requiring 20 hours per week, Monday through Friday.
• Working hours are 8 AM–12 PM ET or 1 PM–5 PM ET.
• Part-time training is required during the first three months.
• Candidates may be asked to complete a research-based work sample as part of the recruitment process.

• Conduct research using internal and external resources.
• Manage the life cycle of Expert Witness Search requests.
• Deliver clear, concise, accurate, timely, and thorough communication to customers.
• Apply established standards to the order management process.
• Represent the customer’s needs by reporting feedback and supporting issue resolution.
• Complete Testimonial History and Party History search orders accurately and within turnaround targets.
• Cross-train and provide support across other research queues as business needs change, including JV, ID’ing, ECR, and Request Entry.
• Use AI-enabled tools as part of legal research workflows to improve research efficiency and quality, while applying professional judgment to validate results for accuracy, relevance, and completeness.

Qualifications

• Have a JD, paralegal certification, or equivalent education or experience that demonstrates substantial legal research capability.
• Working knowledge of the US court system and legal terminology.
• Effective research, critical thinking, and written communication skills, with the ability to produce accurate, detailed work.

Requirements

• Availability to work 20 hours per week, Monday through Friday, during one of the specified work schedules to support a global organization.
• Ability to provide high-quality customer service and work toward resolving customer issues during the initial interaction whenever possible.
• Be proficient with Windows, Microsoft Office, internet research, and basic PC troubleshooting.
• Demonstrate proficiency using AI-enabled tools for legal research, including selecting appropriate tools and critically evaluating AI-generated results for accuracy, relevance, and completeness.
• Ability to apply business judgment to understand how decisions may affect customer satisfaction, including Net Promoter Score (NPS).
• Experience with Lexis Advance, Lexis +, or similar legal research tools is advantageous, along with the ability and willingness to learn new products, including Party History Search.

Benefits

• This position is not eligible for benefits.

Salary Range

• $20-$25/hour