[Hiring] Director, Product and Privacy @Podium

Role Description

Podium is looking for an experienced product and privacy lawyer at the Director level to help shape how we build and deploy AI across our core verticals. Reporting to the General Counsel, you will work directly with the teams building our products, own practical privacy and AI governance programs, and be a critical member of a small legal team. This is a senior individual contributor role with no direct reports, significant ownership, and direct influence on product decisions.

• Regularly meet with internal teams (e.g. Product, Engineering and AI teams) to understand strategies, roadmaps, and initiatives, and advise throughout the product lifecycle, from early design and development through launch, deployment, and ongoing monitoring.
• Provide legal advice and counsel on a variety of product compliance matters, including AI, privacy, data rights, intellectual property, and consumer protection.
• Structure, negotiate, and advise on transactions with AI providers, data partners, and integration partners, including product terms, data processing agreements, and business associate agreements.
• Partner closely with Product Management, Engineering, Partnerships, Marketing, Security, and the rest of the Legal team to ensure compliance with applicable regulations.
• Provide legal and regulatory guidance on the design and modification of products, proactively identify associated risks and recommend mitigation strategies.
• Review product user experiences to ensure legal compliance and proper disclosures.
• Advise legal and business/product organizations on privacy issues and practical privacy considerations.
• Own the development and implementation of scalable product, privacy, and AI review processes, including impact assessments, launch criteria, playbooks, and escalation paths.
• Identify applicable regulatory or legal privacy and AI risks associated with existing and new laws.
• Manage cross-functional privacy-related projects, including data mapping, permitted data uses, retention and deletion, and tracking technologies.
• Partner with Security on incident response and privacy aspects of compliance and diligence reviews.
• Build and operationalize AI governance for customer-facing agents and internal AI use.
• Advise on data sourcing and rights for model fine tuning, evaluation, and improvement.
• Counsel on AI agents, including permissions, customer configurations, AI disclosures, human oversight and escalation, auditability, and allocation of responsibility.
• Guide healthcare product development, including HIPAA privacy and security, BAA obligations, sensitive health data, and EMR integrations.
• Advise on automotive and home services workflows, including Field Services Management or CRM and dealer management integrations.
• Advise on voice, messaging, and marketing compliance, including TCPA, telemarketing and do-not-call rules.
• Provide fintech and payments counseling on Podium Payments, including consumer disclosures, fraud and chargebacks.

Qualifications

• J.D. with strong academic credentials and demonstrated record of success as a lawyer and member of local State Bar or eligible to register as Registered In-House Counsel.
• 8+ years of experience, including at least 5+ years of in-house experience, preferably at a high-growth technology company.
• Experience counseling product teams on compliance with regulatory frameworks applicable to the U.S. and global telecommunications.
• Experience counseling product teams on compliance with regulations in other industries and markets, such as Healthcare, Automotive, or Home Services.
• Experience advising clients on risk mitigation across technology product platforms, particularly with respect to AI, payments, and messaging/telecommunications technologies.
• Required privacy certification, such as CIPP/US, CIPP/E, CIPM, or CIPT.
• Specific experience working with, and knowledge of, privacy laws applicable to businesses, such as CCPA, CPRA, GDPR, TCPA, as well as other U.S. state and federal privacy and data security and global data protection laws.
• Capacity to think strategically to identify issues and develop long-term solutions.
• Ability to handle multiple assignments simultaneously and manage major projects to successful completion.
• Excellent verbal and written communication skills and a strong customer-focused orientation.
• Excellent interpersonal, presentation, and facilitation skills, as well as the ability to navigate within a corporate environment and work with a variety of stakeholders.
• Demonstrated ability to use AI tools thoughtfully in legal work, verify their outputs, protect confidential information, and improve the speed and quality of legal counseling.

Benefits

• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid parental leave
• Fertility benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees