Role Description
Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Default Risk Specialist. The ideal candidate will enjoy working with clients, both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
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Monitor and resolve litigated matters and those requiring title curative action related to delinquent loans
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Accountable for case management and analysis to determine case merit and assign monetary risk to the company
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Assist counsel in the facilitation of strategy to be used in resolving matters that are consistent with applicable law and investor guidelines
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Update the system of record and reports with current information on the status of the litigation/title curative, strategy currently used, and upcoming critical events, and dates
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Responsible for reporting and discussing loans with senior management and clients
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Identify trends in assigned portfolio that are the result of process gaps and provide recommendations to remedy to department leadership
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Adhere to investor guidelines in the handling of assigned portfolio
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Communicate in a professional manner with attorneys, senior management, clients, and title companies
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Respond to all inquiries from management and/or the client, as well as present recommendations for resolution
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Attend hearings, trials, and depositions on behalf of the company. Travel could exceed 50%
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All other duties as assigned
Qualifications
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High School Diploma or equivalent required. Bachelorβs degree preferred.
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Paralegal certificate, legal experience and/or 4+ years default and title curative experience
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Previous Default servicing experience
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Knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, and federal and state laws related to foreclosure
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Ability to audit and analyze work outputs by interpreting government agency and department guidelines/standards
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Advanced analytical skills, ability to analyze problems and provide the appropriate solution
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Strong professional and interpersonal communication skills verbally and through written electronic correspondence
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Advanced problem solving, multi-tasking and organizational skills with strong attention to detail
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Ability to read legal terms and conditions and understands their meaning and how it applies to work processes
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Ability to analyze data and make recommendations on how to improve trends
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Ability to maintain strict confidentiality
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PC skills including (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fidelity) application skills
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Ability to meet strict deadlines and take direction
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Proven ability to prioritize workflow during high volumes and within critical time frame
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Self-starter who is able to work in a fast paced, multi-faceted environment
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Previous experience with working with attorneys and negotiating settlements
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Previous experience in monitoring activity of multiple accounts assigned to outside counsel
Benefits
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Optional medical, dental, vision, life, and disability insurance
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Paid holidays, vacation, and sick leave
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Fidelity National Financial matching 401(k) and employee stock purchase plans
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Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
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Programs that celebrate achievements and milestones
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Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth
Compensation Range
$19.33 - $28.89 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.