[Hiring] Cyber Claims Professional @Crum & Forster

Role Description

The Cyber Claims Professional will handle a regular diary of Cyber claims and must have experience handling Cyber claims. The Cyber Claims Professional will be expected to handle Incident Response and must analyze and resolve claims from a coverage determination through resolution—including Incident Response, regulatory investigations, litigation and/or negotiation.

These claims involve a high degree of technical evaluation and often include complex issues. Experience handling Cyber claims is required, and experience in Professional Liability, Commercial Crime and/or D&O claims is also preferred.

This position will report to the Director of Financial Lines Claims.

What you will do

• Accountable for the full handling and control of all claims assigned including coverage analysis and letter writing; investigation; incident response; evaluation; reserve adequacy and timeliness; diary maintenance; management of counsel and other vendors; reinsurance reporting; and claim disposition.
• Claim presentations, both written and oral, will be required on a regular basis to bring management up to speed, obtain authority and/or formulate appropriate action plans on difficult claims.
• Superior customer service to all co-employees, agents, policyholders and others encountered during the claims handling process is expected.
• Where needed, the Cyber Claims Professional is expected to market claim services and coordinate and participate in presentations to customers or potential customers.
• May work on special projects, as assigned.

Qualifications

• Preferably at least 3+ years of experience handling cyber claims, with prior experience in law and/or insurance.
• Juris doctor, and litigation experience or breach coach experience preferred.
• Multiple state adjuster licenses are preferred.
• Demonstrated presentation skills.
• Exceptional organizational skills.
• Outstanding interpersonal skills and the ability to deal effectively with support staff, claims staff, underwriting peers, policyholders and senior management.
• Experience with Microsoft Office suite of programs.

Requirements

• Travel required for occasional in-person attendance at mediations, settlement conferences, trials and industry conferences.

Benefits

• Competitive compensation package.
• Generous 401K employer match.
• Employee Stock Purchase plan with employer matching.
• Generous Paid Time Off.
• Excellent benefits that go beyond health, dental & vision, focusing on your whole family’s wellness.
• Tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path.
• A dynamic, ambitious, fun and exciting work environment.
• Encouragement of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program.