[Hiring] Cyber Claims Counsel @Coalition

Role Description

Coalition is seeking an experienced and highly motivated Cyber Claims Counsel (M/W) - Responsable sinistres cyber (H/F), with strong expertise in insurance and cyber incident coverage, to join its fast-moving and growing international team.

The Claims team at Coalition stands out for its outstanding customer service and deep expertise in handling cyber claims for its insureds. As a team, we focus on partnering with our clients to resolve cyber incidents quickly and find practical, business-focused solutions to cyber risk.

The role is fully remote within metropolitan France.

Responsibilities

• Handle the intake of cyber incidents, including the coordination of breach counsel, forensic investigators and other external partners.
• Evaluate the full portfolio of claims in France.
• Ensure timely posting and recommend appropriate and accurate reserves in line with Coalition and partner carrier guidelines.
• Handle complex and litigated claims, including third party liability arising from security failures or data breaches.
• Maintain accurate file documentation/information in our claims system.
• Assess liability, quantum and coverage on claims, and clearly document your analysis, strategy and decisions in our claims system.
• Intelligently guide and monitor third-party service providers, including quality of work, strategy and spend.
• Maintain and develop relationships with brokers, insured stakeholders and key partners in the French market.
• Identify and pursue settlement opportunities that achieve effective outcomes.
• Work closely with counsel and other stakeholders to coordinate defense strategy and drive timely resolution of claims.
• Provide data and insights to underwriters.
• Support business development by contributing to marketing, client presentations and sales discussions.
• Liaise with partner carriers.
• Lead client engagement activities, including cyber incident preparedness and tabletop exercises, whether delivered directly by Coalition or our partners.
• Ensure the global claims team is aware of specific claims handling requirements and market practices in France as well as other EEA countries, as Coalition expands its geographical footprint.

Qualifications

• 3+ years of experience handling cyber claims and litigation. Preferred background in:
  • Handling wider financial lines claims, including D&O, E&O.
  • Handling European cyber incidents.
• Education: Bachelor’s Degree (Bac + 3) or equivalent work experience.
• A university diploma in Insurance Law or Insurance Management is preferred but not mandatory (Bac +4 / Bac +5 or equivalent).
• Language skills: Fluent in French & English is required.
• Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a fast-paced and changing work environment.
• Excellent communication skills and ability to provide interactive experience with clients, colleagues and stakeholders.
• Team-oriented with aptitude to excel in a collegial environment but also able to work proactively and independently.

Bonus

• Additional language skills in Italian and/or Spanish.
• Prior experience handling claims for the Spanish and/or Italian market.

Benefits

• CDI contract (full time employment contract in France).
• Position based in metropolitan France, in full remote work.
• Annual home office stipend + access to coworking spaces.
• 25 paid holidays + RTT days.
• Private Medical Coverage (Mutuelle et complémentaire santé) covered by employer at 70% for medical, dental, and vision coverage, including out-patient treatment.
• Life & Disability Insurance (Prévoyance) + Statutory pension.
• Mental & physical health wellness programs.
• Competitive compensation and opportunity for advancement.