[Hiring] Conveyancing Support / Legal Assistant @D2B

Role Description

We’re looking for an experienced offshore conveyancing support professional to help keep files moving, support client communication, and manage day-to-day conveyancing administration. This role suits someone proactive, organized, and confident handling client enquiries independently. You’ll play a key role in ensuring clients stay informed, files stay updated, and follow-ups don’t fall through the cracks.

Responsibilities

• Answer inbound client calls and email enquiries professionally
• Provide clear updates on conveyancing matters and file progress
• Assist clients with forms, documentation, and general process questions
• Record detailed file notes and update the CRM/file management system
• Review active files daily and identify outstanding tasks or follow-ups
• Chase required documents, signatures, and outstanding information
• Escalate complex legal or sensitive matters when required
• Maintain a high standard of responsiveness and client experience

Qualifications

• Previous experience in Australian conveyancing support, legal administration, or paralegal work
• Strong understanding of conveyancing workflows and common client questions
• Comfortable using Smokeball/Triconvey or legal file management systems
• Able to manage priorities independently and follow process accurately
• Strong written and verbal English communication
• Professional, calm, and patient communication style
• Highly organized with strong attention to detail
• Comfortable handling repetitive client communication professionally
• Able to work autonomously without constant supervision
• Strong follow-up and task management skills

Benefits

• Salary: 1,600 AUD (approx Php 65,000 - 70,000)
• Working Hours: Approx. 25–30 hours per week initially

Company Description

The company is a client-focused conveyancing practice known for providing clear communication, reliable guidance, and a smooth property transaction experience. The business works closely with buyers and sellers across residential property matters and prides itself on responsiveness, professionalism, and strong client care.