[Hiring] Contracts Specialist @Invoca

Role Description

We're looking for an organized, detail-oriented Contract Specialist to support the day-to-day execution of our contracting process. Reporting to the Senior Director, Legal, you'll be responsible for:

• Preparing, reviewing, and processing customer and vendor agreements.
• Keeping our contract systems accurate and up to date.
• Helping Sales and Legal move deals through the pipeline efficiently.

This is an individual contributor role, and a great opportunity for someone early-to-mid career in contracts, legal operations, or sales operations who wants to build deep expertise in SaaS and AI commercial agreements.

You Will:

• Prepare and generate standard contracts, order forms, NDAs, and amendments from approved templates.
• Perform first-pass review of incoming contracts and redlines, flagging non-standard terms or deviations from the playbook for escalation.
• Route contracts through internal review and approval workflows (Legal, Finance, Security, Deal Desk) and track status to keep deals on schedule.
• Manage contract execution via e-signature platforms and ensure fully executed agreements are properly filed.
• Maintain the contract repository with accurate metadata, including key dates, renewal terms, pricing, and obligations.
• Respond to internal requests for contract lookups, summaries, or status updates from the business.
• Support basic data privacy and security documentation requests, such as DPAs and security questionnaires, under guidance from Legal.
• Help maintain and update contract templates, clause libraries, and playbooks, including AI-specific terms such as data usage, model training, and IP.
• Identify process inefficiencies and support initiatives to improve contracting speed and accuracy.
• Assist with special projects such as audits, due diligence, or contract migrations.

Qualifications

• 1+ years of experience in contract administration, legal operations, sales operations, or a paralegal role, ideally at a SaaS or technology company.
• Familiarity with standard SaaS commercial terms, such as subscriptions, order forms, and SLAs, is a plus.
• Experience with contract lifecycle management (CLM) tools (e.g., Ironclad) and e-signature platforms (DocuSign) preferred.
• Familiarity with CRM systems, such as Salesforce, is a plus.
• Strong attention to detail and comfort working with a high volume of documents and competing deadlines.
• Strong written communication skills and a service-oriented mindset when working with internal stakeholders.
• Bachelor's degree or equivalent experience; a paralegal certificate is a plus but not required.

Benefits

• Base Salary: $75,000–$100,000
• Variable Compensation: Bonus and/or commission eligibility, where applicable.
• Equity: All employees are invited to share in Invoca's success through our stock option program.
• Day-One Health Benefits – Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
• Mental Wellbeing – Access to mental wellbeing support and an Employee Assistance Program (EAP).
• Wellness Subsidy – Reimbursement that can be applied toward gym memberships, fitness classes, and more.
• Flexible Time Off – Our flexible paid time off policy gives you the flexibility to recharge and take time away when you need it.
• Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break.
• Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Enterprise-Grade AI Tools – Access to industry-leading enterprise AI tools.
• Professional Development – Annual reimbursement of up to $1,000 per fiscal year for learning and certifications.
• 401(k) – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Recognition Programs – Company-wide and team recognition programs.
• InVacation (Sabbatical) – A sabbatical after seven years of service.