[Hiring] Contract Lifecycle Management & Technology Expert @Gartner

Role Description

Gartner Analysts are industry thought leaders who create must-have insights, market predictions, and best practices for a broad range of world-leading organizations. A Director Analyst serves as an insights leader within Gartner’s Business & Technology Insights practice, producing pragmatic and provocative insights to propel Gartner clients toward their key business objectives.

As part of Gartner’s Corporate Assurance Practice, you will join a dynamic team focused on advising General Counsel, legal operations leaders, and other legal and compliance leaders on leading and emerging technologies, vendors, market trends, and best practices related to contracts management and contracts life cycle management (CLM).

This role will significantly expand coverage for the practice, and we are seeking an entrepreneurial, self-motivated, and ideas-driven individual to assist clients related to the topics below.

What you will do:

• Create innovative, thought-provoking, and highly leveraged must-have insights for General Counsel, legal operations leaders, and other legal and compliance leaders.
• Provide best practices and advice on:
  • Contracts management process design and management
  • Roles and responsibilities across Legal, Compliance, Procurement, Supply Chain, etc.
  • How to assess and select CLM technology
  • Top GenAI and Agentic AI use cases for contracts management
  • How to integrate CLM investments into the larger legal technology stack
• Remain ahead of the curve on trends and developments by understanding the broader technology and services market and ecosystem related to CLM, intake and triage, contract analytics, and other related markets.
• Collaborate with peers and other experts across teams (e.g., Legal, Supply Chain, IT Procurement) to understand client challenges and establish shared thought leadership.
• Develop in-depth analysis to identify the root cause of a client’s challenges and reframe thinking to drive strategy forward.
• Research, analyze, and predict market trends and shifts to provide actionable insights.
• Provide clients and prospects with actionable advice related to contracts management and CLM technologies via virtual or face-to-face interactions.
• Provide sales support, serving as the voice of the market to help research teams create content and drive engagement with clients.
• Provide high-quality and timely peer review on peers’ research content.
• Actively participate in innovation & ideation discussions and collaborate effectively with peers in the insights community.
• Identify research process improvements or develop new processes that help the team and the practice provide excellent service delivery.
• Be a mentor and coach by supporting more junior team members.
• Be client-centric, actively seeking to help clients engage regularly with Gartner insights.
• Create and deliver high-value presentation materials for Gartner events, industry, and professional association conferences, and client briefings.

Qualifications

• Bachelor's degree or equivalent work experience
• 10+ years of relevant field or industry experience
• Knowledge of and experience with contracts management processes, workflows, and CLM technologies within corporations
• Knowledge of how contract processes and CLM technology investments align with broader legal department goals
• In-depth knowledge of the vendor market, functionalities, and capabilities related to CLM and related tools
• Familiarity with primary vendors in this space (e.g., Docusign, Ironclad, Agiloft, Malbek)
• Working knowledge of how GenAI trends are impacting the CLM market
• Experience advising, presenting to, and writing for senior levels of an organization
• Demonstrated executive presence; ability to establish credibility with executives
• Strong organizational skills and ability to produce high-quality deliverables under tight deadlines
• Demonstrated excellence in research and writing ability
• Strong written and verbal proficiency, analytical and presentation skills
• Proficiency in analyzing and synthesizing data
• Strong communication skills and ability to explain complex concepts simply
• Subject matter expertise & comfort presenting at large and small-scale speaking engagements
• Strong business and financial acumen
• Ability to work independently while collaborating across teams
• Learning agility and experience navigating highly matrixed environments
• Ability to represent Gartner's research methodology and strategies effectively

Benefits

• World-class benefits
• Highly competitive compensation
• Disproportionate rewards for top performers
• Flexibility in a hybrid work environment