[Hiring] Collections Agency - Compliance Director @Hollis Cobb Associates

Role Description

The Collections Agency Compliance Director plans and coordinates operational activities of the company to guarantee compliance with government regulations and client requirements. This is a remote position, with minimal travel.

• Perform multiple, centralized Compliance Department activities and directly support the company’s compliance department.
• Identify, assess, manage and report on the company’s compliance with regulatory, legislative, contractual and risk management.
• Lead the weekly compliance management meetings, including keeping records of the agenda, discussion topics and actions required.
• Provide support for the SOC 2 Type 2 Compliance audit and assist in the preparation of license renewals.
• Stay informed and communicate new and proposed Federal law changes including CFPB, TCPA, FCRA, HIPAA, and other regulatory changes.
• Manage a team and work in the Compliance field, preferably in the Collections or Banking industry.
• Experience managing a nearshore site is a bonus.

Essential Duties and Responsibilities:

• Ensure all policies and procedures are implemented and well documented in the case of an internal/external audit.
• Provide support during all internal/external audits as requested and required.
• Research and analyze changes in regulatory and legislative requirements.
• Perform internal reviews and identify compliance problems that require formal attention.
• Deliver comprehensive but concise reports in a timely manner.
• Assist with development and management of compliance processes and checklists based on the region of coverage.
• Develop risk-management strategies to avoid non-compliance and file compliance reports as needed.
• Handle telephone inquiries regarding questions on policies and guidelines.
• Keep current on the changes in the collections industry.
• Train and mentor junior team members.
• Perform other duties as assigned.

Qualifications

• Previous experience in proposing new policies and changes to existing policies in response to regulatory changes, business operations, licensing or internal controls.
• Experience managing a team in the Compliance field, preferably in the Collections or Banking industry.
• Experience managing a nearshore site is a bonus.

Requirements

• Must stay informed about changes in the collections industry.
• Ability to deliver comprehensive reports in a timely manner.
• Strong research and analytical skills regarding regulatory and legislative requirements.

Benefits

• Illinois, Maryland, Massachusetts and New Jersey residents click below for compensation and benefits:
• State Specific Benefits

Company Description

Hollis Cobb is an Equal Opportunity Employer.